Engagement Officer

  • 7 Poplar St, Nottingham NG1 1GP, UK
  • Full-time
  • Service type: Victim services
  • Pay scale: Zone 3 Grade D
  • Department: Social justice
  • Pay zone: Zone 3 - Rest of England (excluding NE)
  • Contractual type: Full time - permanent

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, veterans in custody, victim services, gangs work and youth justice.

Commissioned by Nottinghamshire Police and Crime Commissioner (PCC), Nottinghamshire Victim CARE is a free and confidential service available to all victims of crime and anti-social behaviour across Nottinghamshire. The service supports Victims and survivors to be resilient and in doing so are less likely to be re-victimised; empowered to cope and recover from crime and anti-social behaviour by timely and effective victim-centred support from local services, families and communities.

Job Description

As an Engagement Officer you will undertake the development and relationship management of all partners, statutory, third sector and voluntary organisations that can assist in the effective delivery of the service – specifically in relation to the Victim CARE Community Point programme.

This will be achieved by building on existing and new relationships with key stakeholders and delivery partners to expand the range and quality of provision for victims across our locale. 

It will be essential for you to collaborate with existing and new partners to identify organisations for support and work with them to deliver, monitor and evaluate any work undertaken as a result of the partnership.Engagement Officer JD and Person Specification


As the Engagement Officer with responsibility for the developing relationships with our partners and stakeholders, you will have a great opportunity broaden the range of organizations we work with and help us to develop our brand within the community.   Good will look like the following:

·       A confident, professional, and creative individual with a ‘can-do’ approach  

·       Responsive to pressure and change – flexible and adaptable to sustain performance.

·       Ability to build and manage relationships, share knowledge and skills to deliver shared goals 

·      Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.

·       Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.

Additional Information

Salary: £21,000 per annum

Our service is open from 8am-8pm Monday to Friday and 9am-5pm Saturday. There may be some requirement to work flexibly across these opening hours from time to time. 

This role is subject to an enhanced Disclosure and Barring Service (DBS) Check.

We are looking to recruit to this role as quickly as possible and will close the role off once we have appointed. We therefore encourage candidates to apply ASAP.

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

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