At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. 

Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county.

As a Vulnerable Victims Case Manager, you will be the named and allocated worker providing support to victims and witnesses. You will build and sustain high-quality relationships with victims through an offer of practical and emotional support that wins confidence and trust. You will inform, consult and empower victims to feel supported through the delivery of an agreed and tailored package of support that meets specific risks and needs. You will work collaboratively with a wide range of agencies to ensure that there is a robust referral pathway in place. 

You will be a passionate and experienced caseworker who shows an understanding and commitment to the needs of victims and witnesses and how the Victim Service can effectively address the needs.

Good will look like the following:

• A confident, professional, and creative individual with a ‘can-do’ approach 
• Responsive to pressure and change – flexible and adaptable to sustain performance.
• Ability to build and manage relationships, share knowledge and skills to deliver shared goals
• Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
• Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.

For full job description please click here.

• Salary: £23000 per annum 
• Contract: Fixed term contract until 31st March 2022 (with possibility of extension), some unsociable hours may be required.
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

See the benefits of working for Catch22 here.

Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.