At Casebook PBC, our software makes people’s lives better. Our company is committed to empowering community well-being through the delivery of adaptive, research-based and practice-driven technology. Designed to “help the helpers,” our innovative and award-winning SaaS solutions help improve outcomes in human services.

The Sales Development Representative is typically the first person a potential prospect at Casebook PBC will interact with as part of the sales process. Casebook’s Sales Development organization is responsible for outbound prospecting with a focus on nonprofit and local government organizations. The SDR III takes a leading role in the organization as both a top achiever and mentor to other SDRs. This position requires high-achieving experience in sales development as well as familiarity with the markets Casebook PBC serves. 

The Casebook platform supports human services and social services workers engaged in making people’s lives better. We believe our customers are our first priority, so we’re looking for applicants with a strong sense of mission and an obsession with providing exceptional customer experiences. 

• Identify and make outreach to organizations in the US and Canada that meet Casebook’s ideal customer profile
• Design and execute a prospecting plan that supports the Revenue team’s annual lead generation goals
• Collaborate with Marketing, Sales Enablement, Customer Success and other teams to maximize lead generation potential
• Contribute to building a 3x pipeline in order to achieve annual team revenue goals
• Use tools like Growbots, Hubspot, Outreach and LinkedIn Sales Navigator to identify and connect with prospective customers
• Attend trade shows and conferences as required
• Travel 2-4 times per year for team or company-wide meetings

• College degree or equivalent professional work experience. 
• At least two years of outbound sales development representative experience with a strong track record
• Nonprofit or Government sales experience (experience working in human services at a nonprofit organization or government agency is also acceptable)
• Ability to manage time effectively while working from a home/remote office
• Must work well as part of a team 
• MUST have access to a connection fast enough for video and VoIP calls – anything less than 25mb may be disqualifying.
• Ability to travel occasionally (10%)
• Experience with automated outbound sales tools such as HubSpot, Growbots, Outreach
• Allowed to work in the US
• Please include details of past quota attainment when applying

Quota is 8 demos completed per month/Target is 12 demos completed per month.

Salary range for the position is $60-$70k base salary + ~$50k variable compensation at target (no cap, $200 per demo completed, monthly KPI bonuses, small percentage on signed deals).

In addition to salary and sales commission, this position includes a full benefits package including employer funded health insurance for you and a spouse, 401k, and three weeks vacation time. 

Everyone's career and life history are unique. If you don't meet all the requirements, let us know why you're the right person for the job along with your specific traits or experience that can help Casebook in its mission of improving outcomes in human services through technology.