Carr Workplaces provides the space, tools, connectivity and community to help your business thrive. From start-ups to fast growing companies, we’re in your corner. We've got supportive staff, flexible options on ways to work, nationwide locations, and a vibrant community that loves to collaborate. We’re here to do whatever it takes to get to the next level.

Interested in working for Carr Workplaces? We provide a vibrant, progressive and entrepreneurial community to our clients. This type of atmosphere starts with our people. We have the perfect blend of professionalism and character to build the most collaborative and energetic community possible. If you’re an energetic, social-minded team player, we want to hear from you. 

Job Purpose:
The Billing Associate (BA) is responsible for overseeing and managing the accurate and efficient monthly billing and collections process for an assigned portfolio of centers.
Duties:
•    Responsible for effecting and processing the monthly invoicing
•    Responsible for initial invoicing and new client set-ups
•    Manage and monitor all collections correspondence with clients and center teams
•    Review and monitor Exposure Reports and process monthly late fees in accordance with CW guidelines
•    Ensure that collections process and results are in compliance with organizational standards and metrics.
•    Liaise, assist and communicate with center teams regarding any and all aspects of billing and collections
•    Manage client payments in billing system
•    Manage and process all invoice corrections
•    Manage and process all retainer movement in the billing system, including refunds, applications, forfeitures, and Bad Debt applications
•    Monitor the performance of the center staff within assigned portfolio and provide feedback to management when necessary
•    Other duties, as assigned

Education/Experience:
•    Bachelor of Arts or Science
•    Minimum two years in a service oriented environment
•    Minimum one year experience with billing and invoicing

Core Competencies/Skill Sets:
•    Process driven with immaculate attention to detail in all aspects of work.
•    Ability to set and manage priorities judiciously.
•    Excellent written and oral communication skills.
•    Excellent interpersonal skills.
•    Excellent analytical skills
•    Proficient in use of MS Office platform (Word/Excel/Powerpoint)
•    Industry knowledge preferred

About Us:

At Carr Workplaces, we value our employees and believe in everyone’s own personal success. We offer a top of the line benefits package including a 401(k) with company match, a steady schedule — Core business hours are 8:00am-5:30pm M-F, and a chance to grow within an organization that truly values its employees.