Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

We are a diverse team across Southeast Asia, India, Taiwan, and Hong Kong, united by our goal to create a sustainable and circular future. Through tech-driven platforms and innovation, we empower users to buy and sell pre-loved items with confidence. We leverage cutting-edge technology, including advancements in AI to enhance user experience, safety, and convenience both online and offline. Join us in shaping the future of recommerce, where sustainability and technology come together to create real-world impact

About the Role

You’ll support our business & marketing efforts in Malaysia (and help out a little with Taiwan), working closely with the Malaysia Category Associate Manager. It’s a friendly, supportive team — you don’t need to know everything on day one. We’re looking for someone curious, organised and eager to learn, and we’ll guide you along the way.

Responsibilities 

• Work closely with the team to help develop and run marketing campaigns that support our business goals.
• Maintain an organised marketing calendar to help plan and coordinate marketing communications in the Malaysia market.
• Manage and coordinate social media content and communications, working with internal teams to ensure messaging is timely, engaging, and aligned with campaign objectives.
• Support the translation, localisation, and proofreading of marketing materials, campaign communications, and content to ensure messaging is accurate, consistent, and tailored to the local audience.
• Collaborate with regional teams — including Marketing, Brand, Design and Customer Support — to keep campaigns aligned and running smoothly.
• Monitor ongoing campaigns, look at how they’re performing, and share simple insights to help improve them.
• Do data analysis and market research to spot ideas for better campaigns, and suggest fresh ideas, partnerships or activations.
• Stay on top of trends in the local market, social media, e-commerce and digital marketing, and use what you learn to help campaigns stay relevant.
• Help support sellers and partners, and lend a hand on campaign activations and content as needed.
• Support day-to-day business operations and help keep initiatives and projects on track.
• Prepare decks and updates for internal stakeholders.
• Liaising with external stakeholders for potential collaboration and partnership

• Education: Currently pursuing or enrolled in a Bachelor’s Degree in Marketing, Communications, Business, or a related field.
• Social media savvy: Familiar with platforms like Facebook, Instagram and TikTok.
• Self-motivated: Independent, proactive, and eager to take ownership of projects and pick up new skills.
• Communication: Strong written and verbal communication skills in both English and Malay.
• AI Readiness: Comfortable exploring and leveraging AI-powered tools such as ChatGPT, Gemini, Claude, Canva AI, or similar solutions to improve productivity, creativity, and problem-solving. Prior experience with such tools is an advantage.

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