Business Analyst - Operation (AutoX)

  • Full-time
  • City: Ho Chi Minh City
  • Department: AutoX
  • Office Location: Vietnam

Company Description

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Cho Tot

Established in 2012, Chotot.com is the first re-commerce platform in Vietnam pioneering classified 4.0 with more than 1 billion page views every month. On average, 9 out of 10 Vietnamese people are aware of Cho Tot when asking about selling and buying in any category. With the motto “Muốn Là Có” (“A Way to Your Wants”), we leverage technology to build a simple, efficient, and reliable platform that meets all the wants and needs in all stages of your life. There are more than 60 categories on Chotot.com, meaning whether you are looking for a house, a car, a job, a pet, or a piece of vegetable, you can find them on our site. Whether you are passing things you once loved or giving them to people in need, we are here to assist.

At Cho Tot, you will be part of our young and dynamic team in a fast-moving and fun-loving environment. You will receive opportunities to reach all the potentials you can think of in your career ladder. Cho Tot provides a competitive salary and full benefits. More importantly, we are a family within the company to support each other to learn, grow and immerse in new experiences every day. Every member of our family will be there with you on your path of passion to deliver the best online classified site to serve Vietnamese people. Being part of a bigger global organization, at Cho Tot you will also be given opportunities to collaborate with global distributed teams across the world to tackle and provide solutions for some of the most challenging problems in the emerging internet business space. Since 2019, Cho Tot is part of Carousell.

Currently, we are opening the position of Business Analyst in the Automobile Business Unit at Carousell Group, based in Vietnam specializing in trading (buy and sell) our own. And this position reports directly to the autoX project lead.

Job Description

  • Understand and analyze market, competition landscape and user behaviors which involve interviews, researches and data deep-dive analysis.
  • Produce insightful dashboard given by data sources, monitor and report all metrics important to the business operation (buyers, sellers, advertisements, traffic, revenue, etc).
  • Drive planning of new products, features, improvements and tech-enable solutions given by market insights and data to foster users’ experience and company’s revenue potential.
  • Understand customer’s journeys (of both sellers and buyers), the team’s workflows and have ability to visualize the standard of procedures (SOP) of all team relevant functional departments.
  • Work across teams to coordinate product planning, technical implementation and communication with users and internal stakeholders.
  • Plan and manage projects: manage the risks involved, calculate resources, cost, time and team members working on ongoing projects.
  • Prepare weekly, monthly, quarterly, annually reports and presentation materials as and when needed.
  • Other ad-hoc duties as assigned.

Qualifications

  • Candidate must possess at least a Bachelor Degree in any field, with good scholastic records.
  • Critical, reasoning and logical thinking.
  • Strong analytical and problem solving skills
  • High level of competencies in Excel, Powerpoint, datastudios and others supported softwares.
  • Excellent organizational, interpersonal and communication skills.
  • Strong time management and attention to details.
  • Great work ethic and a ‘can do’ attitude.
  • Open mindset and willingness to learn a new thing.
  • Able to work in a fast-paced team structure under time pressure.
  • Strong command of English and Vietnamese language.
  • Knowledge of the automotive industry, data mindset and SQL are strong advantages.

Additional Information

Benefits:

  • Get 15 days of annual leave and 5 days of sick leave per year
  • Health insurance for employee and their family members.
  • Get a 13th-month salary and annual performance bonus.
  • Participate in regular team-building activities and company parties.
  • Full of learning and training opportunities to grow your professional and personal skills.
  • Our modern offices serve perfectly for a relaxed, yet productive work environment.

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks since application, otherwise we might meet when another chance arises.

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