About Carousell Group

Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to inspire the world to start selling, and to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Cho Tot, Laku6, Mudah.my, OneShift, Ox Luxe, Ox Street, and Refash, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments and Sequoia Capital India. 

As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.

About Cho Tot

Established in 2012, Chotot.com is the first recommerce platform in Vietnam pioneering classified 4.0 with more than 1 billion page views every month. On average, 9 out of 10 Vietnamese people are aware of Cho Tot when asking about selling and buying in any category. With the motto “Muốn Là Có” (“A Way to Your Wants”), we leverage technology to build a simple, efficient, and reliable platform that meets all the wants and needs in all stages of your life. There are more than 60 categories on Chotot.com, meaning whether you are looking for a house, a car, a job, a pet, or a piece of vegetable, you can find them on our site. Whether you are passing things you once loved or giving them to people in need, we are here to assist.

At Cho Tot, you will be part of our young and dynamic team in a fast-moving and fun-loving environment. You will receive opportunities to reach all the potentials you can think of in your career ladder. Cho Tot provides a competitive salary and full benefits. More importantly, we are a family within the company to support each other to learn, grow and immerse in new experiences every day. Every member of our family will be there with you on your path of passion to deliver the best online classified site to serve Vietnamese people. Being part of a bigger global organization, at Cho Tot you will also be given opportunities to collaborate with global distributed teams across the world to tackle and provide solutions for some of the most challenging problems in the emerging internet business space. Since 2019, Cho Tot is part of Carousell.

At Cho Tot, we aspire to make secondhand the first choice by delivering a reliable and effective recommerce platform for millions of Vietnamese to buy and sell used items. We are looking for a committed and strong Business Analyst for Chotot Goods vertical (covering Electronics, Home Appliances, Pets, Fashion & Accessories, etc. categories). The ideal candidate will take responsibility to deliver effectiveness and efficiency to Goods sellers and help them scale their business successfully on the platform, while ensuring healthy growth of revenue from this users segment.  

Responsibilities

• Participate in building Goods strategy and annual planning to deliver effectiveness and efficiency to sellers, enable them to scale business successfully on site, and at the same time achieve ambitious growth rate of revenue..
• Take ownership of the overall seller's experience and revenue performance by deep segmentation analysis and proactively develop a timely optimisation plan to maximise sellers' success and revenue performance. 
• Possess a hybrid user-focused & data-informed mindset. Actively conduct in-depth analysis with big amount of data, research market trends and frequently talk to customers to identify sellers' problems/opportunities; while at the same time work closely with relevant teams to deliver appropriate solutions. 
• Work closely with Product team to develop product roadmap and play an active role in product development process with Product team - from users discovery to solutions ideation, results analysis and optimisation.  
• Research on new monetisation schemes and regularly carry out experiments to test new premium packages/features to optimise users’ effectiveness as well as spending. 
• Work closely with the Go to market specialist to maximise adoption of the product offerings from the target segments.
• Responsible for analysis of sales performance and product/ service effectiveness metrics of the Business Owner segment who is a reliable seller and qualified by the Commercial team. 
• Prepare weekly,  monthly, quarterly, yearly reports and presentation materials on revenue. 
• Other ad-hoc projects as assigned by supervisor.

• Minimum 2 years of working experience related to business performance. A Bachelor Degree in areas related to Business/Finance/Performance Marketing is an advantage.
• Strong analytical and problem-solving skills
• Competency in data analysis and ability to identify key challenges and come up with feasible, scalable recommendations
• Self-motivation, strong time management and attention to details
• Positive mindset with a can do attitude 
• Great work ethic and eagerness to go the extra mile to deliver results 
• Competency in Excel, SQL, Big Query

Thank you for taking your time to read our job description and thank you in advance if you decide to apply for this position. Shortlisted candidates will be contacted within 2 weeks of application, otherwise, we might meet when another chance arises.

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