Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.

Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.

As the Director of Inside Sales, you will provide strategic leadership and operational oversight for our Marketing Solution Specialists teams. You will manage on-shore & off-shore Sales Managers, empowering them to lead their respective teams of roughly 30 sales representatives to success. Your primary focus will be on driving revenue growth and team performance through the strategic design and implementation of comprehensive onboarding, training, and development programs. You will play a key role in the full-cycle hiring process, ensuring we bring on top-tier talent. This is a high-impact, strategic role for a leader who excels at scaling operations, developing management talent, and fostering a culture of high performance.

What You'll Be Working On:

• Drive sales, revenue, and retention KPI’s.
• Oversee and support Sales Managers to maintain a high-performing team of 30 Marketing Solutions Specialists.
• Foster a high-retention culture by implementing strategies that enhance engagement, team morale, and professional development.
• Lead the interviewing and hiring process for new hire classes.
• Design and implement onboarding and training programs for new hire classes.
• Coach, develop, and mentor your management team in effective B2B selling and leadership techniques.
• Develop, mentor, and train future leaders.
• Work cross-functionally with Client Services, HR, and IT groups.
• Monitor daily/weekly activity, opportunity, and sales goals.
• Creatively motivate teams to hit their numbers daily/weekly.
• Mentor your team to reach their goals personally and professionally.
• Assist in sales, onboarding, and customer service initiatives as necessary.
• Own sales tooling/strategy including relationships with Salesloft and Salesforce teams

• 7-10 years of sales experience, including 3-5 years of inside sales management, with at least 1 year of experience managing other managers.
• Ability to develop and execute near and long-term sales strategies.
• Strong analytical skillset.
• Ability to create a strong team dynamic, accountability, and culture of success.
• Demonstrated ability to consistently hit or exceed quota.
• Ability to communicate priorities and ideas to employees at all levels of the organization including the senior management team.
• A passion for coaching and mentoring leaders to be their best.
• Excellent organizational, problem-solving, and time management skills.
• Strong attention to detail and ability to multitask.
• Experience working with SalesLoft is highly preferred.

Work Environment: Hybrid, In the office Monday - Thursday

Office Location: 2801 North Central Expressway, 11th Floor Dallas TX 75204

For a list of our Perks + Benefits, click here!

Company Overview:

Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. 

Salary Range: 110,000 - 130,000 Base + 70k Commission 

The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO). 

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