Community Liaison- Benefits

• Compensation: $70 - $75k annually + Commission
• Type: Full-Time
• Location: Hybrid with with local/regional travel (OC and LA counties)
• Schedule: Monday - Friday
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (3 weeks) and encouragement to USE IT!
• 6 holiday  
• 5 sick days
• Bonuses & Perks – Boundless Autonomy, $600 Monthly Car allowance, PTO, Commission
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth. 
• Open Doors, Open Minds: Transparent leadership that listens and values your voice. 
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first. 
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!). 

About Us: 

Care Partners is a leading healthcare organization dedicated to improving the lives of vulnerable individuals through innovative care management, home-based services, and community partnerships.

As a provider of Enhanced Care Management (ECM) services under California's CalAIM initiative, we work alongside health plans, healthcare providers, and community organizations to support high-risk Medi-Cal members with complex medical, behavioral, and social needs.

Our mission: To provide care for those in need through Love, Compassion, and Empathy.

This role combines healthcare sales, community engagement, relationship management, and field-based member assessments. The successful candidate will develop referral partnerships, maintain enterprise-level account coverage, conduct in-person outreach, perform member assessments, and serve as a trusted resource regarding CalAIM, Enhanced Care Management, and Medi-Cal services.

Community Liaison Requirements:

EDUCATION AND EXPERIENCE

• Minimum 2 years of experience in healthcare sales, business development, physician relations, community outreach, account management, home health, hospice, or related healthcare field.
• Proven ability to build and maintain professional relationships.
• Strong communication, presentation, networking, and interpersonal skills.
• Reliable transportation and ability to travel extensively throughout North Orange County and Los Angeles County.

Preferred Qualifications

• Experience working with Medi-Cal populations.
• Knowledge of CalAIM, ECM, Community Supports, managed care, or population health programs.
• Existing relationships with hospitals, SNFs, FQHCs, physician groups, health plans, community-based organizations, or social service agencies.

Essential Functions:

• Develop and maintain referral relationships with healthcare providers, health plans, and community organizations.
• Conduct field outreach, presentations, and networking activities to generate referrals and increase community awareness.
• Educate referral partners and members on ECM, CalAIM, and Care Partners services.
• Manage referrals, complete member enrollments, and coordinate service initiation.
• Represent Care Partners at community events, resource fairs, and industry meetings.
• Utilize HubSpot CRM to track outreach activities, referrals, and account growth.
• Drive territory growth through strategic relationship building and community engagement.

All your information will be kept confidential according to EEO guidelines.