CalAIM Community Supports Program Manager

Compensation: $100,000 – $115,000
Type: Full-Time
Schedule: Monday – Friday
Location: Irvine, CA (On-site / Hybrid)

Benefits:

• Medical, Dental, Vision
• 401(k) with employer matching
• Voluntary Life Insurance
• Flexible Spending Account (FSA) options
• 2 weeks PTO (and encouragement to use it!)
• 6 paid holidays
• 5 sick days

Why You’ll Love It Here:

• Team: Collaborate with dedicated healthcare professionals who mentor and support your career growth.
• Leadership Development: Opportunities to step into leadership and advance your skills.
• Purpose-Driven Work: Make an impact in a meaningful, mission-oriented environment.
• Work-Life Balance: Team outings, company events, and a genuine focus on your well-being.
• Workplace: Modern, welcoming, and dog-friendly. 

About Care Partners At Home

Care Partners At Home is a mission-driven home care provider serving Orange County, the Inland Empire, Los Angeles, and San Diego. We are dedicated to delivering exceptional care, fostering independence, and supporting the well-being of individuals in their homes. As a forward-thinking organization, we are expanding our impact through California’s CalAIM Community Supports initiative—improving health outcomes through innovative, person-centered home care.

Position Summary

The CalAIM Community Supports Program Leader is responsible for overseeing and expanding Care Partners At Home’s CalAIM Community Supports home care program, including personal care and caregiver respite. This role ensures operational excellence, compliance, accurate reporting, payer partnerships, and high-quality service delivery aligned with CalOptima and other Managed Care Organizations (MCOs).

CalAIM Community Supports Program Manager - Requirements: 

• 3+ years of experience in healthcare program management, home care, or related field.
• Familiarity with CalAIM or Medi-Cal programs.
• Strong understanding of home care workflows.
• Excellent communication and relationship-building skills.
• Proficiency with Microsoft Office; Excel reporting capabilities.

Key Responsibilities:

Program Leadership & Operations

• Oversee daily operations of the CalAIM Community Supports program.
• Manage intake, authorizations, scheduling, and service delivery.
• Develop and maintain SOPs, workflows, and quality initiatives.
• Track program performance, productivity, and growth metrics.

Payer & Partner Relations

• Act as liaison with MCOs (CalOptima, Molina, Health Net, IEHP).
• Maintain relationships with health plans and community partners.
• Ensure compliance with payer standards and support audits and reporting.

Compliance & Documentation

• Ensure adherence to CalAIM regulations and clinical standards.
• Maintain accurate program reporting and documentation.
• Implement updates based on DHCS and MCO policy changes.

Data & Performance Oversight

• Lead operational reporting on hours, utilization, and retention.
• Monitor progress toward performance and growth goals.

Key Attributes

• Mission-driven and client-focused
• Process-oriented and organized
• Strong judgment and accountability
• Collaborative leader
• Thrives in fast-paced environments