Disability Assessor - Swansea

  • Full-time

Company Description

We are Capita – the nation's leading provider of outsourcing and support service solutions. We carry out Personal Independent Payment assessments on behalf of the Department for Work and Pensions (DWP) across the Midlands and in Wales and on behalf of the Department for Communities (DfC) in Northern Ireland.  We are looking for skilled and emotionally intelligent people to join us as we grow.

Job Description

Full and part time roles available (minimum 3 days per week)

Are you an experienced healthcare professional looking for your next challenge? If so, we’d like to hear from you.

As a disability assessor you will offer a very important service that makes you a part of the bigger picture.

You will be assessing and compiling reports that help applicants through the often daunting benefits process. This is a rewarding role for someone who thrives in a communication-focused environment, as you will be meeting with applicants to ascertain how their health condition and/or disability affects their daily lives and mobility. You will also conduct observations and assessments and compile reports.

We care about our employees and we know that the first six months feels challenging which is why we have more support than ever to ensure you have everything you need to be successful in your new role. 

The contractual hours for this role are Monday-Saturday 8am-8pm however most of us work Monday to Friday between 8am- 6pm. We also offer a competitive salary with greater financial reward compared to many other healthcare roles.

Some disability assessors are primarily based from home and depending on location, also work from our assessment centres for six to eight days per month to deliver face-to-face consultations. You’ll spend additional time in our centres or office locations to catch up with your manager and wider team or attend in-person training sessions.


We are looking for nurses, occupational therapists, paramedics and physiotherapists with at least 2 years’ post registration experience to join us. You’ll have excellent observational and decision-making skills, strong report writing skills and you’ll be computer literate, as typing while assessing is a huge part of this role and will be tested at interview.

Applicants must be fully registered without restriction or conditions with the NMC or HCPC and have a valid PIN, plus hold a full current driving licence with access to a car.

Additional Information

You will go on a 5-week intensive training course (fully paid). After that, there is a further 6 weeks on-the-job training with close mentorship and development.


We offer a starting salary of £34,000 per annum, rising to £35,000 on DWP approved status and the potential to earn up to £3,000 per annum quality bonus.

You will enjoy 23 days paid holidays (plus 8 statutory holidays), life assurance, a company pension and all your travel expenses reimbursed as well as the choice of other flexible benefits.

On top of all that, you’ll have access to a huge array of career development opportunities and you’ll be working for a progressive and cutting-edge employer with exceptional standards.

Capita PIP is an equal opportunities employer and we welcome and encourage applications from all applicants.  Adaptations are available on request. For further information or to discuss any reasonable adjustments you may need, please contact us on 0300 303 8544.

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