We are Capita – the nation's leading provider of outsourcing and support service solutions. We carry out Personal Independent Payment assessments on behalf of the Department for Work and Pensions (DWP) across the Midlands and in Wales and on behalf of the Department for Communities (DfC) in Northern Ireland.  We are looking for skilled and emotionally intelligent people to join us as we grow.

We are currently seeking a PMO Officer is to improve the planning and delivery process by collecting and maintaining data in a consistent form.

The PMO Officer will play a proactive role in knowledge management to promote programme and project management methods and standards and the implementation of best programme and project management practice.

The PMO Officer will provide support to the programmes and projects through:

·       Facilitating workshops
·       Support in creating & updating plans
·       Collation of weekly reports
·       Providing templates & creating governance documentation
·       Support in RAID management
·       Document management
·       Capturing minutes in programme and board meetings.

Essential Experience/Skills: 

• Have at least 3 years relevant work experience as a PMO Officer/Analyst and can demonstrate a track record of working within a PMO
• Have experience of contributing to the development, management and maintenance of project processes and documentation including:
  • Project plans
  • Progress reports
  • RAID logs
  • Stakeholder engagement
  • Planning
  • Document management
  • Communication activities
  • Resource plans
  • Costs and benefit reports/management
  • Change control
  • Experience of using Microsoft Project, Word, Excel, Outlook and PowerPoint
  • Strong customer facing skills. Must be comfortable and confident with clients at all levels
  • Must have excellent oral and written communication skills
  • Strong problem solving and analytical abilities
  • Strong organisational, time management and leadership skills
  • The ability to work co-operatively and supportively with others, able to lead and motivate teams working on projects

Desirable Experience/Skills/Qualifications: 
• P3O
• BCS PPSO
• Qualification in PRINCE2 to Foundation level

Personal Attributes:
• Ability to work to tight deadlines and adapts/responds to changing requirements
• Works under broad direction and is fully accountable for own work
• Must be comfortable dealing with a wide range of internal and external stakeholders up to Senior Management level
• Confident with prioritising tasks to ensure that all tasks are completed by given deadline
• Excellent time management skills, being able to effectively manage a range of activities and projects outputs concurrently
• Excellent attention to detail
• Works well under pressure
• Enthusiastic, confident, flexible self-starter
• Has excellent written and verbal communication skills
• Must be prepared to travel to client sites, sometimes at short notice

Capita PIP is an equal opportunities employer and we welcome and encourage applications from all applicants.  Adaptations are available on request. For further information or to discuss any reasonable adjustments you may need, please contact us on 0300 303 8544.