Disability Assessor - Office Based

  • Dunmurry, UK
  • Full-time

Company Description

With over 70,000 employees and a rich mix of products, services and expertise, Capita are the nation's leading provider of outsourcing and support service solutions.

We're proud to work with the Department for Communities (DfC) for the provision of the Personal Independence Payment (PIP) Assessment Service.

PIP replaced Disability Living Allowance for working age customers from 16-64.  Capita pride themselves on delivering the entire PIP process to the highest standards.

Job Description

As a Disability Assessor you will embark on a rewarding career, utilising your core skills as a healthcare professional in an entirely different way.  You will undertake clinical assessments for customers who are making a claim for the Personal Independence Payment (PIP), however, within the paper-based team you will not be required to meet with customers face-to-face.

You will need to take into account all of the information presented including any supporting evidence (e.g. the customer's completed questionnaire and information from GPs or other health professionals).  Once you have gathered all the necessary information, you will complete a structured, evidence-based report for the DfC.

This report will contain a detailed history of the customer's condition(s) including information gathered on their current medication and treatment, the functional impact of their health condition or impairment and your opinion on the impact this has on their daily living and mobility.  You will provide a full justification explaining how you came to these conclusions from the evidence gathered and define the probable timescales over which a health condition or impairment may affect the customer.  Therefore you will also give your recommendation of when it would be appropriate to review the customer's circumstances again.


You must have at least 2 years' post-registration eperience as an Occupational Therapist, Physiotherapist, Nurse or Paramedic and must be fully registered without restriction or conditions with the HCPC/NMC with a valid PIN.

The role requires a keen eye for detail, excellent comprehension skills, good written English and an ability to spot a gap in the information required for you to complete concise, factual written reports.  You must have sufficient, detailed professional knowledge and an understanding of the impact of disability and ill health incapacity.  You will  be able to read and understand complex customer information and have excellent report writing skills to enable you to provide DfC with a robust assessment report which is evidence-based.  You also must be confident using computers.

Additional Information

You will embark on a 4 week intensive training course (fully paid).

Ongoing CPD keeps you up to date and eligible for revalidation.

We are passionate about rewarding and developing our workforce.  The opportunities to learn new skills, develop in your career and grow as we grow are almost endless.  Our mission is to help you realise your potential - whatever that means to you.

You will enjoy a more conventional work-life balance with no nights and all bank holidays off, including Christmas.

You'll develop new skills, both professional and behavioural, as a result of rising to the challenges you face.  You'll receive greater financial reward than you might in other healthcare roles.

You'll be applying your empathetic manner and desire to care, to something important to people.  You'll work within a system that is designed to help those who need it.  You'll deliver a service that makes you feel part of the 'bigger picture'.


Starting salary of £34,000 per annum, rising to £35,000 on DfC approval
Potential for up to £3,000 annual quality bonus
Full time hours are 37.5 per week (part-time minimum 22.5 hours)
23 days paid holidays (plus 8 statutory holidays)
Life assurance
Company pension
Career development opportunities
Working for a progressive and cutting-edge employer with exceptional standards

Capita PIP is an equal opportunities employer, we welcome and encourage applications from all applicants.  Adaptations are available on request for candidates taking part in all aspects of the selection process.  Including, but not limited to, job descriptions and information in brail and large print, and job interviews that include aid or adapting equipment and communication support.  If you would like to discuss how we can support you please contact us on 0300 303 8544 for further information and to discuss any reasonable adjustments you may need.