Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price.

That’s where we come in! Campfire’s unique, powerful, and cost-effective solution has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire’s technology sparks unprecedented insight into a company’s bottom line, unleashing the freedom to focus on the decisions that matter most.  Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems.

The Director of Implementation is responsible for the success of Campfire software deployments at customers from kickoff through launch. The position serves an important leadership role working across customers, Campfire staff and business partners. The position also supports senior leadership in executing business strategies and strategic initiatives.

Successful Candidates Will Demonstrate:

• Ability to work in a collaborative team environment while also being able to execute work independently
• Ability to lead and manage teams of internal and external resources across organizations other than their own
• Ability to problem-solve complex issues independently and with a team
• Meet project timelines and deadlines while producing high-quality work
• Ability to identify the big picture in all components of decision making using the top-down thinking approach.
• Eagerness to learn and the ability to adapt to company culture
• Establish and maintain effective working relationships with peers, project team members, and customers
• Excellent verbal and written communication ability
• Ability to work in a fast-paced, start-up environment

Technical Skills

• Directs the implementation process and establishes milestones and key processes
• Resolves conflicts and issues throughout the implementation process to the mutual satisfaction of Campfire and our customers
• Monitors and manages key deliverables of the implementation plan, reporting regularly to customer and Campfire senior management
• Builds strong cross-functional relationships with external customers
• Utilizes project management practices and tools
• Advises and makes recommendations to business leaders on key strategic and tactical decisions
• Provides support for financial, sales and operation reporting and analysis
• Ability to lead change and execute on business objectives through oversight and management of key stakeholders and owners
• Performs other duties as assigned

Work Experience

• 7+ years of experience in software deployment and software customer success
• 3+ years of experience working with sales and finance business processes such as forecasting, budgeting, sales quote preparation, cost modeling and pricing
• Proven ability to earn trust of customers and resolve issues and conflicts inherent with complex software implementations
• Experience working at or with Tier 1 automotive suppliers strongly preferred

Educational Experience

• BA/BS degree in Finance, Business, Engineering and/or related discipline
• MBA degree a plus

Currently, Campfire is working remotely to keep our employees safe and healthy! When we are able to return to the office it is expected that this person will be the in-office and able to meet with our customers a few days a week. 

All your information will be kept confidential according to EEO guidelines.

We do not accept unsolicited 3rd party resumes.