The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of it employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid remote schedule (3 days in our beautiful Folsom campus, 2 days working from home). Relocation assistance is available.

Under the general direction of the Manager, participate in the testing and implementation of modifications to settlements systems as a result of corporate and stakeholder initiatives. Supports the research, analysis, and may provide recommendations on dispute/defect resolutions. Suggests and implements standards, processes and controls for new and existing business practices.  Guides team members in identifying root causes of systemic data issues and recommends solutions.  Partners with team members on design implementation and testing for both business process and system changes.

What You Will Be Doing:

• Design and create test plans, test cases and estimate time to complete test activities.  Executes test cases for all charge code configuration changes related to policy changes, project, or production defects. Works with other teams to ensure that upstream test data exists for testing.
• Supports market simulation by analyzing input data, executing settlement calculations and publishing settlement statements per the market simulation calendar. Coordinates with other teams to ensure all input data is received to support the market simulation.
• Ensures all settlement issue information utilized by Market Services metrics and reports is updated accurately and timely. Provides support and participates in user acceptance testing for new business processes or system changes to promote quality implementations from an end-user and business needs perspective.
• Assists in researching and resolving settlement issues, including working with other business units, as necessary. Ensures assignments and deliverables are completed accurately and timely, with awareness of up-stream and down-stream impacts, and with value to internal and external customers.  May review and perform quality assurance on BPM changes.
• Represents the business unit at inter-departmental meetings and supports the resolution of issues.

Level of Education and Discipline:

A Bachelor's degree (BA, BS) or equivalent education, training or experience in Economics, Management of Information Systems, or related technical field.

Amount of Experience:

Equivalent years of education and training, plus two (2) or more years related experience.

Type of Experience

Experience in an IT Operations environment with an emphasis in quality assurance and quality control functions. Knowledgeable of SQL and R query language.  Familiarity with YAML scripting and IT best practice frameworks (CMMI, ITIL, SDLC) a plus.

Additional Skills and Abilities:

Strong verbal and written communication and documentation skills required, with a demonstrated attention to detail.  Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills.  Strong interpersonal and conflict resolution skills are also essential.  Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations.  Problem solving skills with the ability to influence others without direct authority. Must be able to work effectively in a team environment as facilitator and team member.  Must be proficient with Microsoft Office Suite. 

All your information will be kept confidential according to EEO guidelines.