Communications Technical Assistant (Hybrid)

  • Contract

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

The California ISO is committed to the health, safety, and work/life integration of it employees and is proud to offer flexible work arrangements. This position would be eligible to participate in a hybrid remote schedule (3 days in our beautiful Folsom campus, 2 days working from home). Relocation assistance is available.

Job Description

Under the general direction of the Director of Communications and Public Relations, prepares and/or edits market notices in support of the corporation to facilitate consistent, accurate, and effective communication. Processes and coordinates requests for tours. Enforces internal policies that reinforce consistent and quality communications. Proofreads and edits a variety of technical and business documentation such as market notices, web content and eCurrent postings. Maintains a high level of data integrity and confidentiality. Department’s liaison between internal and/or external clients for tours and meetings.

ESSENTIAL JOB FUNCTIONS:

  • Provides support to website administrators for content on the ISO website, intranet and social media sites.
  • Is accountable for the development, accuracy, maintenance, and distribution of customer communication.
  • Processes tour requests and directs to the appropriate staff member, or responds on behalf of the department.
  • Performs general administrative tasks and supports department as needed, orders supplies, processes incoming/outgoing communications (mail, e-mail, voicemail), manages corporate subscriptions, schedules meetings, photocopies, and coordinates visitor activities.
  • May be responsible for additional departmental projects.

Qualifications

Level of Education

  • This an entry/junior level contractor position. A bachelor’s degree in journalism, communications or public relations is required.

Amount of Experience

  • Three or more years’ related experience strongly preferred.

Special Certifications of Technical Skills

  • Proficiency in Microsoft Office Suites (Access, Word, Excel, PowerPoint and Sharepoint).
  • Copywriting and editing
  • Event planning/organization
  • Social media content management
  • Knowledge of AP Style
  • Basic understanding of HTML

Other Skills and Abilities
 

  • Ability to understand complex issues and communicate them clearly to diverse audiences through text and graphics. 
  • Must be able to work with minimal supervision and prioritize effectively in a fast-paced environment. 
  • Must be able to communicate professionally at all levels within the organization, and work effectively in a team environment while maintaining a high level of individual productivity. 
  • Must have excellent multi-tasking, critical thinking, decision-making, oral and written communication skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.