The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by operating the grid reliably 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Under the general direction of the Director, monitors operational performance, ensures compliance with reliability standards, develops metrics, and creates action plans and improvements to existing processes and procedures in collaboration with other business unit SMEs. Acts as a subject matter expert and participates in the Operations implementation and integration of new PTOs, new EIM entities and new RC West customers. Develops and delivers training to System Operators and Reliability Coordinators.

What's In it for You

Our purpose is to lead the way to tomorrow's energy network. Make a difference and impact millions of people who depend on electricity in their everyday lives.

• You get to work on interesting and challenging assignments that will help grow your skill set.
• You will work in an extremely collaborative environment inside our LEED certified Folsom, California campus.
• You will be challenged, be a part of a winning team, and your contributions will be rewarded and recognized.

What You Will Be Doing

• Acts as the primary point of contact for operational issues, defect tracking and customer inquiries, and interfaces with other departments, external customers, and external vendors for resolution. Follows the ISO Systematic Approach to Training to develop and deliver training as assigned. Maintains and updates applicable Operating Procedures and Business Process Manuals.
• Provides subject matter expertise for tools used by system operations with an emphasis on interchange scheduling and tagging. Registers new pseudo ties and interties in the NAESB EIR. Participates in the Operations division process for integrating new PTOs, EIM and RC West Customers into the ISO operations. May represent the ISO and or RC West in national, regional and industry forums.
• Validates and coordinates business process data, including ATF scheduling, inadvertent energy, WIT Schedule Change Requests etc. for the ISO BAA and RC West. Responsible for preparing and filing any required Regulatory reporting.
• Develops, reviews and updates Operations internal controls and self-assessments to ensure compliance with applicable reliability standards, CAISO Tariff, Business Process Manuals, and Operating Procedures, including any required reporting.

Level of Education and Discipline

• A Bachelor's degree (BA, BS) or equivalent education, training or experience in Engineering, Economics, Business or related technical field.

Amount of Experience:

• Equivalent years of education and training, plus five (5) or more years related experience.

Certifications:

• NERC certification preferred.

Type of Experience:

• Experience in interconnected electrical system operations and power system engineering.
• Experience with compliance requirements, tariffs and/or planning policy, standards and protocols. 
• Experience interacting with NERC, FERC and WECC entities.

Additional Skills and Abilities:

• Must be able to work effectively in a team environment as facilitator and team member.  
• Excellent analytical, verbal and written communication and documentation skills required, with a demonstrated attention to detail.  
• Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills.  
• Excellent interpersonal and conflict resolution skills are also essential.  
• Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations.  
• Self-motivated, problem solving skills and the ability to influence others without direct authority. 

We will also consider applicants for a Lead System Operations Specialist position. This position requires a Bachelor's degree or equivalent education, training or experience in Engineering, Economics, Business or related technical field. and six (6) years of experience. Master’s degree preferred.**