Web Communications Specialist

  • Full-time

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by "keeping the lights on" 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Job Description

Under the general direction of the Manager, Creative and Web Services, responsible for reviewing and publishing content to the websites supporting the organization’s communications standards. Creates templates and sends online messaging. Performs front-end HTML5, JavaScript, CSS and maintains ISO web page content. Ensures web pages meet user accessibility standards, are intuitive and support the organization's communications strategies. Notify and define technical issues and recommends improvements to minimize web service disruptions. Partners with technical staff in the Corporate Systems to implement web improvements. Work in collaboration with Corporate Systems and external consultants or vendors as necessary to integrate new web products with existing web applications to improve the functionality or design of websites.   

What's In it for You

Our purpose is to lead the way to tomorrow's energy network. Make a difference and impact millions of people who depend on electricity in their everyday lives.

  • You get to work on interesting and challenging assignments that will help grow your skill set.
  • You will work in an extremely collaborative environment inside our LEED certified Folsom, California campus.
  • You will be challenged, be a part of a winning team, and your contributions will be rewarded and recognized.

What You Will Be Doing:

  • Performs daily website content publishing and administration activities. Sends online messaging. Analyzes site(s) performance and applies content changes to improve users’ access and site usability. 
  • Designs, builds, tests and implements website organization, navigation, design, search and other web features to improve ease of access to most relevant and timely information.
  • Recommends and implements enhancements to processes, design, content, organization, usability, features and functionality based on feedback and web best practices. Partners with other technical staff to propose and execute improvement projects on the external and internal websites. 
  • Supports corporate adherence to website policies and processes at every stage of the content lifecycle, escalates issues, proposes changes and new objectives to site content management and web governance.    
     

Qualifications

Level of Education and Discipline:

  • A Bachelor's degree (BA, BS) or equivalent education, training and experience Web Development, 
    Information Technology, Management of Information Systems, or related technical field.  
     

Amount of Experience:

  • Equivalent years of education and training, plus five (5) or more years related experience.

Type of Experience

  • Web development or web programming experience. 
  • Experience with website strategies, design, and coordinating large web development efforts. 
  • Experience managing website hosting providers and their frameworks. 
  • Experience managing projects, estimating resources, time frames and planning. 
  • Mobile applications development and programming experience is a plus.

Additional skills and abilities:

  • Must be able to work effectively in a team environment as facilitator and team member. 
  • Excellent analytical, verbal and written communication and documentation skills required, with a demonstrated attention to detail. 
  • Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills. 
  • Excellent interpersonal and conflict resolution skills are also essential. 
  • Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations. 
  • Self-motivated, problem solving skills and the ability to influence others without direct authority.
  • Ability to implement effective, simple, and elegant UI designs. 
  • Must be able to work collaboratively with business partners, stakeholders, executives, and IT to design, plan and build new functionality. 
  • Technical proficiency in source control, HTML5, JavaScript, JQuery, CSS, search engine optimization, Google Analytics, RSS Feeds, responsive designs, and mobile design. 
  • Ability to define UX/UI designs using wireframes and mockups, develop branding guidelines, quickly prototype solutions, and test across many browsers. 
  • Ability to identify new opportunities to strengthen the corporate brand via the website.
     

Additional Information

All your information will be kept confidential according to EEO guidelines.