Lead Network Services Engineer

  • Full-time

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by "keeping the lights on" 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Job Description

Under the general direction of the Manager, works on highly complex engineering assignments, and leads in the analysis, development, customization, integration, testing, and administration of supported network and security systems. Responsible for associated vendor management tasks, and acts as technical point of contact for outsourced vendor issues. Provides subject matter expertise to guide the implementation of enterprise-wide network and security projects ensuring compliance with company goals, policies and objectives.

What's In it for You

Our purpose is to lead the way to tomorrow's energy network. Make a difference and impact millions of people who depend on electricity in their everyday lives.

  • You get to work on interesting and challenging assignments that will help grow your skill set.
  • You will work in an extremely collaborative environment inside our LEED certified Folsom, California campus.
  • You will be challenged, be a part of a winning team, and your contributions will be rewarded and recognized.

 What You Will Be Doing

  • Leads the requirements analysis, development and customization of complex network engineering projects. 
  • Oversees the installation, configuration, monitoring, testing, maintenance, upgrades, and directs the troubleshooting of supported network and security infrastructure to ensure the highest degree of systems availability, performance and security within the ISO enterprise. Provides status and progress reports as needed.
  • Acts as the subject matter expert and provides technical guidance and direction to team members and other internal personnel. 
  • Participates in associated vendor management activities, and acts as the main point of contact for vendor issues.
  • Demonstrates a thorough knowledge of policy and compliance issues and related matters and works under minimum supervision. 
  • Remains fully informed on all work activities in the department, and anticipates, identifies and resolves network and security infrastructure related issues and potential problems within the department.  May propose solutions to issues outside of assigned area of responsibility. 
  • Collaborates with other internal and external sources to solve complex technical issues.
  • Creates documentation, standards, and procedures pertaining to network and security administration to comply with corporate and industry standards.

Qualifications

Level of Education and Discipline

  • A Bachelor’s degree (BA, BS) or equivalent education, training or experience in Computer Science, MIS, Engineering or related technical field. Advanced degree preferred.

Amount of Experience

  • Equivalent years of education and training, plus six (6) or more years related experience.

Certifications

  • Network and/or Security Certifications preferred but not required

Type of Experience

  • Information technology, network and security administration.
  • Experience with IT network and security engineering. 
  • Must have significant experience working with local area and wide area networks. 
  • Thorough knowledge of IT systems development and data networking systems.

Additional skills and abilities

  • Demonstrates fundamental leadership skills with the ability to work effectively in a team environment as leader, facilitator and team member.  
  • Ability to provide practical and feasible solutions to problems, keeping multiple conflicting considerations into account.  
  • Excellent interpersonal, communication, and written skills required.  
  • Excellent analytical skills are required, including the ability to effectively communicate complex technical materials and concepts in a non-technical manner.  
  • Must be able to handle a dynamic and changing work environment, and work well independently. 
  • Strong computer skills in Microsoft Office Suite.  
  • Self-motivated, problem solving skills and the ability to influence others without direct authority.  
  • Ability to envision and grasp big-picture concepts very quickly and break them down into subcomponents.  
  • Must be able to innovate and identify technology opportunities for continual improvement or to meet changing business conditions.

**We will also consider applicants for a Senior Network Services Engineer.  This position requires a Bachelor’s degree (BA, BS) or equivalent education, training or experience in Computer Science, MIS, Engineering or related technical field (Advanced degree preferred), plus five (5) or more years related experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.