Sr Applications Engineer - Corporate Systems

  • Full-time

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by "keeping the lights on" 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Job Description

Under the general direction of the Manager of Corporate Systems, provide daily maintenance and technical support for corporate applications including HR, Finance, Customer Affairs, Compliance and others.  Coordinate routine maintenance, software installations, upgrades and configurations. Engage with company-wide business units to design & develop solutions to meet business requirements. Collaborate with IT counterparts, other internal business units and vendors to analyze and resolve application system issues. Provides 24x7 on-call production support as required.

What's In it for You

Our purpose is to lead the way to tomorrow's energy network. Make a difference and impact millions of people who depend on electricity in their everyday lives.

  • You get to work on interesting and challenging assignments that will help grow your skill set.
  • You will work in an extremely collaborative environment inside our LEED certified Folsom, California campus.
  • You will be challenged, be a part of a winning team, and your contributions will be rewarded and recognized.

What You Will Be Doing

  • Develop and maintain application systems to ensure timely access to accurate, real-time data.
  • Provide daily maintenance and technical support activities associated with the operation of Corporate Systems applications.
  • Provide 24x7 production support of Corporate Systems applications ensuring SLA compliance as part of the on-call rotation. 
  • Coordinate IT response and resolution to systems failures and related issues including identification and communication of workarounds, root cause analysis, implementing problem fixes, etc.
  • Provide technical guidance, troubleshooting and perform corrective actions to ensure a high degree of systems availability, reliability and security
  • Prepare and maintain related systems support documentation in compliance with industry and corporate standards
  • Coordinate and deploy approved production-ready applications into production environment
  • Ensure successful transition of system solutions to ongoing operational maintenance and support including appropriate hand-off of intellectual and technical capital

Qualifications

Level of Education and Discipline

  • A Bachelor's degree (BA, BS) or equivalent education, training or experience in Computer Science, Engineering or related field. 
  • Master's Degree preferred.

Amount of Experience

  • Equivalent years of education and training, plus five (5) or more years related experience.

Type of Experience

  • Expert knowledge of PowerShell, Perl scripting
  • Computer and software systems support – Windows, UNIX
  • Experience with Identity management process, knowledge about LDAP desirable
  • Experience with Salesforce Apex programming desirable
  • Experience with RS Archer GRC platform desirable
  • Experience with Atlassian development tools such as Nexus, Jenkins, BitBucket, Confluence, JIRA  desirable

A combination of the following experience is required:

  • UNIX shell programming and administration
  • Database technologies such as Oracle, SQL, PostGreSQL, SQL Lite.
  • .NET technologies (C#, Asp.Net)
  • HTML, CSS, JavaScript, Bootstrap, Angular, XML, UI/UX
  • MVC, REST architectures
  • Development tools such as Visual Studio, ActiveState, Toad

Additional Information

All your information will be kept confidential according to EEO guidelines.