Change and Release Planner

  • Full-time

Company Description

The California Independent System Operator (ISO) manages the flow of electricity across the high-voltage, long-distance power lines that make up 80 percent of California's power grid. We safeguard the economy and well-being of 30 million Californians by "keeping the lights on" 24/7.

As the impartial grid operator, the California ISO opens access to the wholesale power market that is designed to diversify resources and lower prices. It also grants equal access to 25,865 circuit-miles of power lines and reduces barriers to diverse resources competing to bring power to customers.

The California ISO's function is often compared to that of air traffic controllers. It would be grossly unfair for air traffic controllers to represent one airline and profit from allowing that company's planes to go through before others. In the same way, the California ISO operates independently—managing the electron traffic on a power grid we do not own—making sure electricity is safely delivered to utilities and consumers on time and reliably.

Job Description

Under the general direction of the Manager, responsible for Technology software releases and the ITIL processes of change management and release management. Works closely with the Project Managers and other members of the release team, and participates in release activities from planning through deployment and activation. Ensures that release objectives, including scope, schedule, budget, and quality are met. Incorporates division focus on quality into all phases of release planning. Assists with planning, managing and coordinating the release schedule, including spring maintenance and fall functional release cycles. Participates in meetings and communicates with internal and/or external customers as needed, including the Release Users Group (RUG). Responsible for resolving and mitigating issues. Reviews, maintains and updates change and release planning and management process documentation. Collaborates with others to develop and improve processes.  

What's In it for You

Our purpose is to lead the way to tomorrow's energy network. Make a difference and impact millions of people who depend on electricity in their everyday lives.

  • You get to work on interesting and challenging assignments that will help grow your skill set.
  • You will work in an extremely collaborative environment inside our LEED certified Folsom, California campus.
  • You will be challenged, be a part of a winning team, and your contributions will be rewarded and recognized.

What You Will Be Doing

  • Responsible for release content and planning. Coordinates release schedule based on defined plans provided for environments. Ensures that release schedule is consistent with division goals and priorities.
  • Prepares and may present QRB materials (Market Sim and Pre-Production) for overall release. May assist in managing release budget. Responsible for resource allocation and tracking release status, issues, risks, and testing progress at a consolidated level. Facilitates release meetings using Project Server and other tools.
  • Reviews project artifacts, such as project plans, schedules, and contracts. Assists with and mitigates release level issues, concerns, and action items. Ensures release level artifacts are completed and posted to the release site. 
  • Participates in planning and communication meetings.
  • Provides internal and external communication, including market notices, stakeholder calls, and Executive Steering Committee meetings, as needed. 
  • Works with Project Managers to coordinate system and non-system impacts, such as training, business processes, and application impacts.

Qualifications

Level of Education and Discipline

  • A Bachelor's degree (BA, BS) or equivalent education, training or experience in Information Technology, Management of Information Systems, or related field.  
  • Master’s Degree preferred.

Amount of Experience

  • Equivalent years of education and training, plus two (2) or more years related experience.
Certifications
  • PMP or ITIL certifications desired.

Type of Experience

  • IT experience, including experience with the System Development Lifecycle (SDLC) and Microsoft Project. 
  • Experience working with cross-functional teams. 
  • Experience with software development and testing methodologies or with QRB procedures and templates is desired.. 
  • Strong verbal and written communication and documentation skills required, with a demonstrated attention to detail.  
  • Ability to use deductive reasoning and analytical thinking with sound judgment and decision-making skills.  
  • Strong interpersonal and conflict resolution skills are also essential.  
  • Must be self-starting and willing and able to work independently in a dynamic corporate organization under pressure of tight deadlines and aggressive expectations.  
  • Problem solving skills with the ability to influence others without direct authority. 
  • Must be able to work effectively in a team environment as facilitator and team member.  
  • Must be proficient with Microsoft Office Suite. 

Additional Information

All your information will be kept confidential according to EEO guidelines.