Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ 

WHAT WE OFFER

California Closets has both company-owned and franchise locations. This opportunity is company-owned, therefore earns the following benefits:

• Salary Range- $80,000-$90,000
• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• Employee discounts
• Grow your career with us – many promotional opportunities are available

Job Description

This position is responsible for supporting the company with selecting and developing new and existing suppliers.  This individual will perform on-site audits, lead quality defect resolution and support the development of new and improved manufacturing processes with suppliers.  This includes timely and effective resolution of all non-conformances (process or product related), liaison with cross-functional partners such as Product Development, Operations, Sourcing, Purchasing and Manufacturing in support of improving our customer’s experience through the delivery of high-quality products.

Essential Functions:

• Execute all supplier-related quality activities as directed and communicate information concerning quality issues to a cross-functional team.
• Work closely with the existing supplier base to accomplish quality program objectives.
• Communicate product development quality standards to existing and new suppliers to ensure they are implemented at the supplier as part of their quality control and approval process.
• Investigate all quality issues, determine root cause and implement effective containment, corrective and preventive actions where appropriate.
• Support data analysis and focused improvement for supplier-related quality KPIs.
• Support implementation and maintenance of an incoming inspection program of purchased materials and components.
• Provide support and guidance within the quality team, including SOP authoring and revising for supplier-related activities.
• Communicate with customer channels resolution of issues and action plans to continuously improve quality of products.
• Provide input into new product launches to ensure production process capability and controls are in place to meet product specifications.
• Conduct audits to ensure compliance to quality and manufacturing systems.

• Bachelor's Degree required in a technical discipline, preferably in Engineering.
• 5+ years of supplier quality and development experience.
• Well versed in problem solving techniques including:  8D, 5-Why’s, Fishbone, etc.
• Experience in executing PPAP activities a definite plus
• Basic knowledge in Excel and Minitab preferred.
• Must be flexible, dependable, and creative.
• Ability to work independently and in a team environment.
• Must be highly detail-oriented with excellent organizational, analytical, and time management skills.
• Ability to manage multiple projects autonomously while working within a team structure.
• Ability to effectively communicate with all levels of individuals and handle coordination with outside vendors when necessary.
• Understanding of and the ability to abide by applicable proscribed personal protective equipment (PPE).
• Ability to travel, potentially up to 50% at times- United States and Canada

Preference to applicants residing in the Phoenix, Grand Rapids, or Charlotte metro areas. This role may work remote and travel throughout the U.S. and Canada

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