For more than four decades, California Closets has built a reputation for delivering truly custom products and unparalleled service to our clients. All our projects are 100% custom and built with the best products in the industry. We’ve helped transform spaces, enhanced homes, and allowed people to get more out of life.

Our Showroom team provides an exceptional experience to each customer through phone, email, or client-facing contact while completing the appointment scheduling in an efficient and detailed manner. The ideal applicant will have a flair for design and be eager to learn our processes, and products. 

What We Offer:

• A competitve salary for retail positions
• Grow your career with us – many  opportunities are available
• A calm and beautiful environment

Duties and Responsibilities:

• Receive all incoming phone calls, make outbound calls, and schedule all Design Consultant appointments.
• Manage confirmations of all Design Consultations and Installations.
• Manage the appointment calendar of all of our Design Consultants. 
• Serve as the first contact to greet all clients who call or visit our showroom.

• Maintain the showroom.

• Assist with calling all unassigned leads and striving to achieve the 90% conversion rate goal.

• Achieve department and individual metric goals for consultations.

• Assist with sample program, showroom items, and any other sales and design-related tasks as needed
• Conduct visual merchandising and cleaning to keep spaces aligned with the brand.
• Support our online social media

• Bilingual
• High school diploma or equivalent required
• Minimum of 2 years’ experience working as a customer service representative or administrative assistant
• Retail experience is a plus
• Exceptional telephone etiquette
• Detail oriented
• Curiosity and a " how can i help" mindset

• Proficient in MS Office, Outlook
• Excellent interpersonal, verbal and written communication skills
• Proven ability to prioritize, organize and manage multiple tasks effectively
• Calendar management/regional scheduling is a plus
• Interior design interest or education is a plus

LL2023

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We are an equal opportunity employer.