Business Manager

  • Full-time

Company Description

For more than 30 years, the founders of TLE have been positively impacting the lives of children by developing and implementing ground-breaking care and early education programs throughout the country. 

Job Description

The Business Manager will provide leadership in marketing, sales and strategic planning initiatives for an

upscale child care center that services infants through school age children. This position will be
responsible for growing enrollment at the center, creating lasting relationships within the community
and the overall day to day management of the business.
He/She must have excellent verbal and written communication skills, exceptional organizational and
time management skills, is able to multi-task in a fast-paced environment, be customer service oriented
and be proactive in driving new business to the center.
The Business Manager is directly responsible for outside sales and marketing, developing and converting
leads into enrollment, closing sales leads, business financials, account receivables, maintaining budgets
and implementing marketing campaigns and events to build relationships with the local community
(children, parents and businesses). The Business Manager also ensures compliance with all federal, state
and local laws, in addition to company policies and procedures.


Primary Responsibilities:
First and foremost the Center Business Manager’s responsibility will be to the safety and well-being of
the children and staff as well as ensuring compliance with all current government regulations and
company policies and procedures with accountability to the required financial and analytical records and
reporting as outlined below.

Financial Records & Reporting:
 Maintain accurately all center accounting, financial records and reports including but not limited
to deposits, Childcare Manager, Concur and Paychex, enrollment, The Learning Experience
computer system, staffing files (Payroll, schedules, sick/vacation days) and monthly projections.
 Oversee and maintain center operations, supply ordering within assigned monthly budget.
 Calculate prorated tuitions, tuition charges, vacation Credits and prepare and update center fee
schedules
 Responsible for scheduling, conducting, closing tours as needed and working with the Corporate
Marketing Department to track tours, enrollments and student drop records
 Respond to parent inquiries concerning center policies, procedures and issues in a prompt,
professional and courteous manner within 24 hours of request
 Assist staff with daily classroom coverage, ratio compliance and schedule to control labor costs
 Maintain accurately immunization records, compliance records, allergy lists and process incident
reports.
 Participate in parent/teacher conferences when requested
 Insurance Guidelines as needed


Policies & Procedures:
 Demonstrate an understanding of current governmental rules and regulations that pertain to
the safe operation of the center in addition to The Learning Experience operating systems.
 Maintain current accurate files in compliance with governmental and company policies for all
employees and students at the center.
 Communicate professionally well with fellow coworkers, children, parents and support staff
center wide.
 Understand the Director’s role and team with the Director to satisfactorily complete the day to
day operations of the center.
 Establish methods to maintain and increase enrollment on a year to year basis and company
promotional activities as needed.
 Understand the Corporation’s financial structure and adhere to its financial reporting target
dates.
 Understand the relationship between center enrollment numbers and center profitability.
 Respond to Center Director, TLE Operations and all other corporate departments financial and
business inquiries.

Secondary Responsibilities:
Assist the Center Director with the day to day operations of the center including but not limited to:
 Center Evaluation and Compliance
 Facility and classroom maintenance
 Center public relations
 Staffing
 Enrichment programs
 Before / After Care Programs
 Opening and closing of the center
 Daily center questionnaire and cleaning reports
 Assist with snack and lunch preparation, distribution and kitchen cleanup as necessary
 Daily Bus Scheduling
 Administer medication as approved by company policy and regulations

Qualifications

Minimum Experience Required:
 2-3 years of marketing and/or sales experience with a proven track record of success
 Development of marketing strategies and Sales experience is a must, as well as Event planning with
the purpose of raising awareness in the community and increase enrollment.
 Strong professional communication skills (written and verbal) and excellent customer service skills
with children, parents, coworkers and vendors is mandatory
 Understanding of general business procedures, basic accounting principles including reconciliation,
payables/receivables as well as creating and maintaining a budget.
 Proven Project Management skills
 Undergraduate degree- BS in Business/Business Administrative/Management/ Marketing
 Strong computer skills, MS Office and Excel and organizational skills
 Valid Driver’s License

Additional Information

All your information will be kept confidential according to EEO guidelines.

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