Computer Sciences Corporation (CSC) is a global provider of information technology (IT) and professional services and solutions. The Company operates through two segments: Global Business Services (GBS) and Global Infrastructure Services (GIS). The GBS segment provides various technology solutions, including consulting, applications services and software. GBS has three primary growth engines: end-to-end applications services, consulting services, big data services and industry-aligned software and solutions. The GIS segment provides managed and virtual desktop solutions, unified communications and collaboration services, data center management, cyber security, compute and managed storage solutions to commercial clients across the globe. GIS also delivers CSC's various cloud offerings, including Infrastructure as a Service (IaaS), private cloud solutions, CloudMail and Storage as a Service (SaaS). The Company has operations throughout North America, Europe, Asia and Australia.

Basic Qualifications
• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in computer science or related field preferred
• Four or more years of technical support experience
• Experience working with company products and operating systems
• Experience working with solving computer-related technical problems
• Experience working with company escalation policy
• Experience working with relevant deployment strategies and methodologies
• Experience with Manufacturing shop floor support (2-5 yrs.)
• Experience exposure to higher level programming or scripting language (1+ good customer interfacing skills
• Experience Manufacturing and/or machining background would be ideal (1+)

Other Qualifications
• Strong interpersonal skills for interacting with team members and clients
• Strong communication skills
• Organization skills to balance and prioritize work
• Strong analytical and problem solving skills
• Leadership skills to guide and mentor the work of less experienced personnel
• Willingness to travel

Work Environment
• Office environment
• May require shift work

All your information will be kept confidential according to EEO guidelines.

Only shortlisted candidates will be contacted