Customer Service Planner German
Job Description
Customer service planner German
Transport, network, logistics, supply chain, planning, customer service A- level student considered.
Our client needs passionate, forward thinking people to join them on their mission to be the most technically advanced logistics organisation in Europe. Their vision is to radically reduce transport cost, provide service excellence and a platform for sustainable continuous improvement
As a Customer Service / Planner they can offer you?
Ambitious career plans
A personalised development plan focused on your success
Regular promotion for those who deliver their objectives consistently
The opportunity to join a business experiencing year on year growth
Why? Because they want to change the Transport industry. In order to do that, they've got to be the first choice for any Logistics professional to work with.
Key tasks undertaken in this role include:
Must be able to speak French
Optimised Transport planning
Improving Vehicle flow throughout their Network
Working closely with the development team on the implementation of IS systems
Driving system improvement
Focus on Carrier Network adherence and improvement
Accountability and Ownership of cost based KPIs
Daily performance reviews
Forecasting transport requirements and sourcing vehicles
Carrier availability management
Maintaining Reference Data
You’ll be the one for this role if you are:
Quick-witted
Intelligent
Confident
Hard working
Customer-service focused
Empathetic
Committed, determined, resilient
Pro-active and driven
Results and performance focused
Excellent at communicating with lots of different levels and types of people
IT literate - our systems are the heart of our business!
- Have a degree level education or Equivalent
- Language skills would be beneficial