Analyst, Talent Solutions and Services

  • Full-time
  • Function: Human Resources

Company Description

Make an impact at a global and dynamic investment organization

When you join CPP Investments, you are joining one of the world’s most admired and respected institutional investors. With more than $600 billion in assets under management, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure it is financially sustainable for generations of working and retired Canadians.

CPP Investments invests across regions and asset classes to build a globally diversified portfolio. It holds assets in public equity, private equity, real estate, infrastructure, and fixed income, and the CPP Fund is projected to reach $3 trillion in assets by 2050. The organization is headquartered in Toronto with offices in Hong Kong, London, Mumbai, New York City, San Francisco, São Paulo, and Sydney. 

CPP Investments successfully attracts, selects, and retains talented individuals from top-tier institutions worldwide. Join our team for access to:

  • Stimulating work in a fast-paced and intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Diverse and inspiring colleagues and approachable leaders
  • A hybrid-flexible work environment with an emphasis on in-person collaboration  
  • A culture rooted in principles of integrity, partnership, and high performance
  • An organization with an important social purpose that positively impacts lives

If you have a passion for performance, value a collegial and collaborative culture, and approach work with the highest integrity, invest your career here.

Job Description

Reporting to the Manager, Talent Solutions & Services, the Analyst, Talent Solutions and Services (Hire & Onboarding), is responsible for ensuring accurate, timely, and efficient delivery of key hire and onboarding programs and processes.  The role will be accountable to assist with the launch of our newly defined shared services model and will respond to HR Service Requests using ServiceNow case management solution and utilize internal resources to complete transactions and processes while adhering to internal procedures and local regulatory requirements.  The role supports the Talent Operations team by delivering individual goals, plans, and HR initiatives that align with the team's business and strategic objectives.

Key responsibilities:

  • Processes new hire and internal job data changes in HR systems and ensures alignment of information for payroll as well as critical HR reporting
  • Accountable to process and oversee the completion of background screening checks required to ensure compliance to internal and regulatory requirements
  • Provides effective and high-quality responses to inquiries related to background screening and onboarding to ensure employee experience excellence
  • Collaborates with and acts as a liaison between employees, HRBPs, COEs and other global internal/external partners to complete cross-functional processes
  • Monitors work eligibility in alignment with regulatory requirements
  • Ensures data accuracy and integrity of employee records across Smart Recruiters, Workday, and Payroll and monitors via reporting
  • Creates and maintains procedural documentation including training materials, checklists, etc.
  • Participates in special projects/ systems implementations related hire & onboarding by defining requirements, preparing test scripts, and documenting results
  • Seeks opportunities to improve and optimize processes, experience, and online content related to onboarding programs   
  • Supports Talent Operations team to streamline and centralize transactional processes to facilitate operational effectiveness and digitized automation  

Qualifications

  • Experience supporting recruitment activities and onboarding in a global organization with complex HR programs and policies
  • 2+ years of HR experience in a similar role within HR or other relevant groups
  • A solid understanding of CPPIB policies and processes related to hiring and job transfers
  • Excellent organizational and analytical skills
  • Excellent customer service and communication skills
  • Excellent problem-solving skills, as well as attention to detail and accuracy
  • Proven ability to maintain sensitive and highly confidential information
  • Advanced Excel skills for reporting, metrics, and data validation
  • Proficiency with Workday
  • Ability to clearly define and articulate requirements, priorities, impacts, and solutions
  • Ability to foster collaborative working relationships at all levels internally and with external partner
  • Able to identify opportunities, take initiative and think through future implications
  • Ability to work in a dynamic environment, under pressure and with time-sensitive deadlines
  • Exemplifies our Guiding Principles of Partnership, Integrity, and High Performance

Additional Information

Visit our LinkedIn Career Page or Follow us on LinkedIn. #LI-AC1 #LI-Onsite

At CPP Investments, we are committed to diversity and equitable access to employment opportunities based on ability.

We thank all applicants for their interest but will only contact candidates selected to advance in the hiring process. 

Our Commitment to Inclusion and Diversity:

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience. If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs.

Disclaimer:

CPP Investments does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other web-site job postings. Any resume or other information received from a supplier not approved by CPP Investments to provide resumes to this posting or web-site will be considered unsolicited and will not be considered.  CPP Investments will not pay any referral, placement or other fee for the supply of such unsolicited resumes or information.

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