Control-Tec, an Aptiv Automotive company, is a global provider of telematics and analytics solutions serving the transportation industry in the Light-duty, Heavy-duty, Recreational, Agriculture, Locomotive, and Industrial sectors. The CT® solution combines comprehensive data acquisition methods with a powerful edge and cloud computing architecture resulting in an enterprise-class solution for fleet management, product development, connected vehicle and data exchange applications.

Control-Tec’s Qualifier platform enables automotive OEMs to possess the speed, flexibility, reliability, cost savings and collaboration needed to successfully develop today’s software centric machines.  Since 2008, Control-Tec has supported the development of data solutions that enable robust design, development and validation for powertrain, vehicle, and electrical system domains.  This unmatched expertise of both vehicle systems and data analytics uniquely positions Control-Tec to offer our clients the ability to avoid warranty cost, improve product quality, enhance customer experience and optimize an increasingly connected portfolio.

The role of the On-Site Engineer position is to ensure effective, integrated IT service for assigned sites. This position is responsible for managing the delivery of day-to-day operational support and end-to-end management of minor enhancements working with IT staff and service provider resources. The site-specific services include integrated applications, hosting, end-user computing, network and security services. This position will work closely with the Service Delivery Manager in maintaining effective working relationships with the local business clients at the site, country, and region levels.

Job Responsibilities:

The individual who fills this role is responsible for managing outcomes and results, improving the overall delivery of IT services, and for enhancing our clients’ use of enabling technologies. The responsibilities for this position include:

• Support integrated IT services for their assigned sites, working with service providers’ resources such 
• End User support issues on laptops, software, phones, etc.
• Local support of Hosting as needed such as servers, storage, and network equipment as directed
• Understanding of cloud based hosting and ability to troubleshoot
• Support site incident management, communication to IT and business leadership, status reviews, root cause analysis activities and follow-up actions.
• Assist the Service Delivery Manager in managing Service Requests and Managed Requests, including request initiation, requirements, approval, prioritization, scheduling and execution
• Prioritize IT services work within the assigned sites and keep a working log of top issues and status
• Provide local support for Business Continuity and Disaster Recovery Planning, coordination and testing activities, as requested
• Align relevant IT services with the needs of the business and work to continuously improve the quality and cost of services delivered

• Bachelor’s degree in computer science/engineering or information systems
• 4+ years of relevant work experience
• Experience with Linux administration including building, maintaining and troubleshooting multiple Linux distributions, including Debian, Ubuntu, and RedHat.
• Experience supporting network issues, end user computing (Windows, Mac OSX, Linux)
• Demonstrated experience in addressing and solving IT and business issues
• Strong interpersonal, written, and oral communication skills
• Ability to prioritize and execute tasks in a high-pressure environment, and make sound decisions in emergency situations
• Able to present ideas in user-friendly language or engage in technical conversations depending on the user
• Highly self-motivated and directed
• Experience working in a team-oriented, collaborative environment
• Excellent written and oral English skills

Preferred Qualifications:

• Relevant IT certifications
• 2+ years advanced network experience
• Experience with: Cisco, Palo Alto, or other Network Platforms
• In Depth knowledge of Linux
• Scripting experience (shell, python, perl, etc.)

Traits We Seek:

• Curiously investigate everything – ability to solving problems analytically, creatively and collaboratively
• Lead with confidence – thought leaders who empower those around them
• Learn by doing – an entrepreneurial mindset that’s driven by hands-on experimentation
• Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow

Benefits/Perks:

CONTROL-TEC offers a comprehensive and industry leading benefits package. In addition we provide flexible work schedules, generous time off and an environment that promotes ingenuity and fun! To learn more about our company, our progressive culture and to apply online, visit our website at www.control-tec.com