COERA company is specialized in engineering, developing and integrating Online Platforms, Cloud solutions and Intelligence Systems, always committed to fast visible results for our customers.
Our consultancy and engineering teams operate at the border of business and IT, bridging the complexity of today’s business context with the power of innovative technology. It is our ability to blend consulting with solution engineering into the same engagement that differentiates us from other companies and makes COERA such a valuable partner.

We are seeking a versatile and motivated IT professional eager to develop their skills in IT Support. This role is perfect for a final-year student or recent graduate with a technical background, offering the flexibility of a part-time schedule (4-6 hours/day). You’ll gain hands-on experience in technical support and troubleshooting for our IT department. 

The ideal candidate will be proactive, adaptable, and organized, with strong problem-solving abilities and excellent communication skills in both Romanian and English. If you're passionate about technology, enjoy working autonomously, and want to grow in a dynamic environment, we encourage you to apply and become an integral part of our team

Responsibilities

• Implement and maintain security and networking tools across employee devices. 
• Assist with network device setup and configuration. 
• Manage IT inventory, acquisitions, and servicing. 
• Provide technical support for hardware and software issues, escalating as needed internally or with the vendors. 
• Guide employees in using IT equipment during on-boarding and off-boarding. 
• Ensure hardware and software needs are met in the company 
• Review and update system use guidelines. 
• Conduct routine security checks on systems. 
• Collaborate with internal stakeholders including LT, project leads, and HR.  

• Final year student or recent graduate from a technical faculty. 
• Genuine interest and passion for technology. 
• Previous internship or project experience in develoment, QA automation or IT support is a plus. 
• Any relevant ITIL certifications are a plus. 

Knowledge, skills, and competencies 

• Proficiency in macOS primarily and Windows. 
• Basic understanding of hardware components and maintenance tools. 
• Basic networking knowledge and understanding of basic networking infrastructure. 
• Basic shell scripting knowledge. 
• Reliable with professionalism and strong work ethic. 
• Highly organized with the ability to prioritize tasks effectively. 
• Excellent verbal and written communication skills in both Romanian and English. 
• Independent and motivated to complete tasks. 
• Use logic and reasoning to identify alternate solutions. 
• Adaptable to change and results/detail-oriented. 
• Able to be flexible with the schedule to accommodate workflow demands. 
• Open to learning and adapting to new tools and technologies. 
• Excellent communication and interpersonal skills. 

• Application deadline: 01.11.2024
• Part-time working contract (4-6h/day)
• Starting date: mid -November 2024
• For this role, working in the office is expected, with remote work considered an exception.