Following a 2022 merger of CNSI and Kepro, Acentra Health combines clinical services, technology solutions, and data analytics to accelerate better health outcomes. This is a great time to join our team of passionate individuals working together to pursue the most effective solutions to today’s complex healthcare challenges. Our culture is fueled by passion and driven by purpose.

Program Director – RN Preferred (Remote within Indiana Preferred)

• Are you an experienced Program Director – RN Preferred looking for a new challenge?
• Are you looking to join a team that ensures a collaborative and inviting culture where everyone can thrive?

If so, you might be our next new team member!

Who we need:

The Program Director is responsible for planning, directing, and managing the resources and operational team of Acentra Health’s Indiana Utilization Management (UM) Contract to ensure contract compliance as well as operating and financial goals. The selected candidate will play an important role within the company as a subject matter expert within their contract or solution area and provide leadership to large complex contracts and their team. The Program Director will work closely with key stakeholders within the organization to resolve issues, ensure contract compliance, create solutions, and generate program development.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

Singularly Focused. Mission Driven.

Accelerating Better Outcomes is our Mantra! We are mission-driven to innovate health solutions that deliver maximum value and impact.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

What you’ll do:

• Program oversight over operational services such as: Advanced Imaging, Audiology, Chiropractic, Dental, DME, Home Health, Hospice, Inpatient, Mental Health (including Psychiatry and Psychiatric Residential Treatment Facility [PRTF]), MRO, Occupational Therapy, Optometry, Outpatient, Pharmacy, Physical Therapy, Physician Administered Drugs, Podiatry, Rehabilitation, Speech Therapy, Traumatic Brain Injury (TBI), Transplant, and Transportation.
  
  ** NOTE: The above list is not all-inclusive. **
   
• Facilitate and coordinate the activities of multiple work groups, teams, or operational units. Direct oversight of all management level staff.
• Ensure headcount is rightsized to the operation, considering attrition rates and contractual requirements, while meeting workload and financial targets.
• Develop and maintain an operational infrastructure that includes employee skill set requirements, gap analysis, performance management, and training plans. Create and implement effective retention plans in conjunction with Human Resources.
• Ensure compliance with contractual requirements within the operation by monitoring critical indicators, deliverables, and budgets.
• Establish and maintain effective customer rapport and mutually beneficial business relationships.
• Draw on expertise of staff and others for business implementations.
• Assemble and deploy resources necessary to ensure success.
• Develop financial goals including budgets and forecasts to ensure effective operations and optimum profitability.
• Work with management team to develop and enhance the operational structure including skill set requirements, gap analysis and training plans through workforce analysis.
• Participate in cross-regional activities to enhance operating efficiencies and serve as a Subject Matter Expert (SME).
• Support and participate in strategic planning and execution to enhance growth, productivity, and efficiency throughout the company’s operations. Collaborate with leadership in the development of new and enhanced policies and procedures.
• Monitor the technical performance (which includes adherence to schedule and cost requirements), resource planning, and evaluations of the services provided by Acentra Health.
• Provide advice and assistance in the planning, implementation, and evaluation of modifications to new and existing operations, systems, and procedures.
• Represent the organization at internal, local, state, and national meetings as needed.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.

What you’ll need:

Required Qualifications / Experience

• Bachelor’s degree in administration or in any of the health-related fields with the relevant experience and capability to oversee the contract.
• Leadership experience in a clinical setting.
• Experience managing contract operations including contract administration functions.

Preferred Qualifications / Experience

• Master’s degree in administration or in any of the health-related fields with the relevant experience and capability to oversee the contract.
• Active, unrestricted Licensed RN in Indiana or compact state
• 3+ years of Utilization Management (UM) experience.
• Recent experience in public and/or private sector healthcare providing services to government programs.
• 3+ years of progressive operational leadership in a public and/or private sector healthcare entity AND 3+ years in a position of direct operational accountability for multiple departments or units.

Required Knowledge, Skills, Abilities

• Ability to work within Acentra Health’s decision-making and organizational structure.
• Skill in examining and re-examining operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
• Knowledge of the healthcare industry; preferably with experience in both the public and private sectors.
• Ability to analyze and interpret financial and operational data and prepare business reports, projections, and recommendations.
• Ability to develop, plan, and implement short-and long-range goals.
• Skills in employee development and performance management.
• Ability to successfully manage change and growth.
• Ability to provide technical guidance and leadership to management team.
• Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community.
• Knowledge of quality improvement methodologies.
• Knowledge of business development, strategic planning, and tactical implementation.
• Ability to participate as a team member fostering collaborative decision-making.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.