EUC Consultant
Job Description
Chapman Tate Associates are working with a prestigious and highly reputable organisation to recruit a EUC Consultant offering a lucrative basic salary with a rewarding benefits and perks package.
The candidate will possess the required skills to carry out the following:
- Designing and delivering suitable solutions in line with customer needs and expectations.
- Owning the pre-sales and estimations, presentations, workshops and service delivery, ensuring a positive customer relationship is maintained.
- Producing Proposals, Statements of Works, High-level and Low-Level Designs Documents
The main responsibilities are detailed below, although the post holder would also be expected to perform any other duties which might reasonably be required by the business.
- Demonstrate an ability to be both an expert and thought leader in EUC technology
- Support sales and marketing in ensuring key messages are heard internally and externally
- Own the presales process for new business opportunities
- Able to define and understand business requirements from our customers ensuring any engagement is led by defining these, turning these business requirements into a technical solution
- Deliver customer focussed presentations and workshops demonstrating our products and services
- Act as the customer advocate and liaison for product management and development
- Gather customer requirements in order to develop solutions and estimate delivery timescales
- Take ownership for technical projects and delivery
- Propose and/or design technical solutions
- Manage Enterprise Mobility Suite and System Centre migrations and upgrades
- Work closely with all departments to ensure project and service delivery meet customer expectations
- Work closely with the Practice Lead to:
- Provide clear explanations and direction to practice members
- Develop and motivate the practice to be more engaged, responsive and productive to deliver in line with the practice and company strategy
- Help achieve relevant vendor competencies, by ensuring skill and certification levels are maintained and identifying training needs
- Provide direction and guidance on best practices and standards for their area
- Help to define and evolve the technology strategy and direction in line with customer demand, working closely with practice leads and the CTO
Essential:
Knowledge and experience of:
- Microsoft System Centre Suite 2016
- Configuration Manager – Current Branch
- Operating System Deployments – Windows 10
- Microsoft Intune Integration – MDM & PC Management
- Operations Manager 2016
- Microsoft Enterprise Mobility and Security Suite - EM+S
- Federated Identity (Azure Active Directory and Microsoft Identity Manager)
- Microsoft Intune (Cloud & Hybrid Configurations)
- Rights Management (Azure and On Premise)
- Azure Multi-Factor Authentication
- Strong technical background
- Strong commitment to customer service