We are a fast-paced, people-first field sales and retail marketing agency specialising in retail merchandising, field marketing, and in-store activation services for some of the world’s most recognisable consumer brands. Our mission is simple: deliver standout brand experiences through expert execution on the ground.

CGL – Retail Services is the retail marketing division of the Clemenger Group. With our two market-leading brands, Creative Activation and Clemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.

Clemenger Group is an endorsed Work180 employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.

Key Responsibilities

• Collaborate with stakeholders to gather and translate business requirements into technical specifications
• Analyse data to identify trends, patterns, and actionable insights
• Design and develop interactive dashboards and reports using Tableau
• Ensure dashboards meet UI, accessibility, and usability best practices
• Develop and maintain SQL views and data pipelines
• Perform data extraction, transformation, and loading (ETL) processes
• Maintain documentation including specifications and user guides
• Monitor service desk tickets and meet SLAs for issue resolution

Key Skills & Experience

• Strong experience in Tableau dashboard development and support
• Proficiency in SQL, data modelling, and database management
• Experience with data visualisation, data storytelling, and analytics
• Understanding of data warehousing concepts and best practices
• Experience with Tableau Online environments
• Ability to troubleshoot from visualisation layer through to database
• Strong analytical, problem-solving, and communication skills
• Ability to manage multiple priorities and work autonomously or in a team

About You

You are naturally inquisitive, highly analytical, and passionate about delivering high-quality work. You thrive in collaborative environments, enjoy solving complex problems, and can communicate insights clearly to a wide range of stakeholders.

Qualifications

• Relevant bachelor degree plus at least 1 year of experience as a business analyst or at least 5 years of experience as a business analyst in lieu of a relevant degree

Desirable (but not essential)

• Experience with Data Factory or data automation tools
• Exposure to Power BI