Store Manager
- Full-time
Company Description
A brand company in the retail sector is looking to hire a Store Manager for Luxury designer brands in its retail outlet in PortHarcourt.
Job Description
• The Store Manager’s goal is to maximize employee productivity, ensure compliance and consistent execution of company Policy & Procedures and established Best Practices, and create an environment which is customer and results-driven. The Store Manager trains and develops Associate and Assistant Managers and is responsible for the development of Employees by him/herself or members of his/her management team.
• Articulate Corporate mission and business goals within the store. Support corporate expectations and systems. Follow up to ensure proper execution of company initiatives and provide feedback to Retail Manager, as needed.
• Partner with store management team to build on business opportunities and achieve Company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
• Execute and model Company Policies & Procedures and established Best Practices in Human Resources, Customer Service, Store Operations, Product Management, Loss Prevention, and Point of Sale.
• Achieve Company standards/goals for personal sales results: Sales v. budgets, Sales per Hour and Units per Transaction.
• Respond to and communicate with Retail Manager on all competitors, community information that could impact Company business.
• Identify opportunities to grow the business or improve performance. Collaborate with others to improve business performance.
• Lead weekly management meetings and other staff meetings; Participate in and contribute to Regional meetings.
Qualifications
Minimum 6 years of progressively responsible Retail experience.
Minimum 3 years management experience in the service or retail industry.
Extensive experience and ability to lead the delivery of a high level of customer service in a Brand Retailer.
Retail operations, budgeting, planning, customer service, sales and people leadership and management experience required
Additional Information
please attach resumes