Hardware Support Engineer (IT-FA-HPS-2023-50-GRAE)

  • Full-time

Job Description

Your responsibilities

Passionate about hardware technology and providing support for scientific communities? Join the team responsible for operating and supporting a wide range of server technologies in the openlab project. As a key team member, your responsibilities will include maintaining and upgrading existing server technologies, providing support to scientific communities, debugging system issues, and installing/configuring new technologies.

You will:

  • Maintain existing servers, ensuring optimal performance through regular maintenance and upgrades.
  • Support scientific communities: Provide assistance and support to end-users, addressing queries and resolving issues.
  • Debug system issues: Identify and resolve issues promptly to minimise downtime.
  • Install/Configure new technologies: Play a key role in integrating new server technologies into the openlab project.

Additional opportunities:

  • Interact on a regular basis with industry partners and be exposed to novel technologies.
  • Organise topic-oriented workshops.

More information here: https://openlab.web.cern.ch/

Your profile

Skills and/or knowledge

  • Good knowledge of server hardware.
  • Experience with Linux system administration.
  • Good knowledge of Python
  • Fluent in English, the ability to work in French would be an advantage.

Additional assets:

  • Familiarity with performance profiling and optimisation of applications
  • Demonstrating the ability to perform performance-oriented debugging
  • Proficiency (or willingness to rapidly acquire it) in utilising software configuration management tools, such as Puppet or Ansible

Eligibility criteria:

  • You are a national of a CERN Member or Associate Member State.
  • By the application deadline, you have a maximum of two years of professional experience since graduation in IT (or a related field) and your highest educational qualification is either a Bachelor's or Master's degree.
  • You have never had a CERN fellow or graduate contract before.
  • Applicants without University degree are not eligible.
  • Applicants with a PhD are not eligible.

Additional Information

Job closing date: January 19 at 23:59 PM (midnight) CET.

Job reference: IT-FA-HPS-2023-50-GRAE

Contract duration: 12 months, with a possible extension up to 36 months maximum.

Target start date: 01-February-2024

Documents required to complete your application:

  • A CV
  • A scanned PDF of your most recent relevant qualification

What we offer

  • A monthly stipend ranging between 5119 and 5631 Swiss Francs (net of tax).
  • Coverage by CERN's comprehensive health scheme (for yourself, your spouse and children), and membership of the CERN Pension Fund.
  • Depending on your individual circumstances: installation grant; family, child and infant allowances; payment of travel expenses at the beginning and end of contract.
  • 30 days of paid leave per year.
  • On-the-job and formal training at CERN as well as in-house language courses for English and/or French.

About us

At CERN, the European Organization for Nuclear Research, physicists and engineers are probing the fundamental structure of the universe. Using the world's largest and most complex scientific instruments, they study the basic constituents of matter - fundamental particles that are made to collide together at close to the speed of light. The process gives physicists clues about how particles interact, and provides insights into the fundamental laws of nature. Find out more on http://home.cern.

 

Diversity has been an integral part of CERN's mission since its foundation and is an established value of the Organization. Employing a diverse workforce is central to our success.

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