IT Helpdesk Specialist

  • Warsaw, Poland
  • Full-time

Company Description

To create revolutionary, story-driven RPGs which go straight to the hearts of gamers — this is our mission. As a driven team of talented professionals from all around the globe, we want to earn our place as one of the world’s top video-game developers, push narrative boundaries, and build unforgettable stories that set and redefine the standards for the genre.

Job Description

CD PROJEKT RED is currently looking for a new member of our IT team! If you already have experience working in IT Support and you’re looking for new possibilities of personal development as well as a great atmosphere – don’t hesitate, apply! 

Daily responsibilities 

  • Providing support to End Users through all available channels to ensure the highest level of service quality.
  • Troubleshooting IT related problems – Hardware and Software.
  • Managing IT equipment and keeping stocks updated.
  • Maintenance all conference rooms and IT areas to keep it clean and functional.
  • Supervising network, access control systems, CCTV and other IT solutions in the studio.
  • Researching new solutions that will improve our everyday work in the office.
  • Preparing instructions for End Users as well as for internal IT department purposes.

Qualifications

  • Higher education (IT) or a student soon-to-be graduate or experience equivalent.
  • Minimum 2 years’ experience on a similar position. 
  • Knowledge of TCP/IP. 
  • Knowledge of network devices (configuration and administration). 
  • Advanced knowledge of Windows 10 and Apple’s OS as well.
  • Experience with CCTV and access control systems. 
  • Good command of English (enabling free communication and reading technical documentation).
  • Good communication skills. 
  • Meticulousness in performing given tasks. 
  • Good knowledge of an PC’s hardware.

Additional Information

  • A modern and relaxed studio atmosphere.
  • A chance to work in a booming industry, within an international team.
  • Private health care (Enel Med, Medicover or Lux Med). 
  • 24/7 gym for CDPR employees with personal trainer on-site.
  • 2 canteens, 5 fully equipped kitchens, fit vending machines and various foodtrucks.
  • Fresh fruit twice a week for everyone in the office, a wide choice of tea, fancy coffee machines and 7 types of milk :)
  • Free library with wide range of games and books.
  • Many social activities and parties.
  • From 20 to to 26 days of paid vacation per year.
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