Junior Helpdesk Technician

  • Kraków, Poland
  • Full-time

Company Description

Our mission is this: we want to deliver bleeding edge, mature role-playing games with a deep focus on storytelling, and we want to wrap them in an honest, good value for money package gamers find worth their hard-earned cash. We’d love all games and gamers to be treated like that, and we’re working hard every day to make that happen.

Job Description

We're looking for a new member of our IT team! If you're at the beginning of your career in IT Support and you’re looking for new possibilities of personal development as well as a great atmosphere – don’t hesitate, apply! 

Daily responsibilities 

  • Supporting administration of IT systems and equipment. 
  • Supervising network, access control systems, CCTV and other IT solutions in the studio. 
  • Researching new solutions that will improve our everyday work in the office. 
  • Helping a dedicated group of users.
  • Solving day-to-day issues



  • Student or fresh graduate of IT degree.
  • Knowledge of:
    • TCP/IP. 
    • Windows 7, 8 and 10. 
    • Network devices (configuration and administration). 
    • CCTV and access control systems. 
  • Good command of English, enabling free communication and reading technical documentation. 
  • Good communication skills and meticulousness in performing given tasks. 
  • Ability to work within a team.
  • Ability to work full time.

Additional Information

  • A modern and relaxed studio atmosphere with cutting-edge technologies.
  • A chance to work in an international environment in a booming industry.
  • A competitive salary and project-based bonuses.
  • Private healthcare.
  • From 20 to 26 days of paid vacation per year.
  • An exciting chance to work with the developers of one of the most acclaimed role-playing games.


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