Senior Operations Manager
- Full-time
Company Description
At Cavista, our mission is to empower organizations with the world’s best technology solutions. We ensure the highest level of client satisfaction through a global network of innovation, and our software solutions are custom-built to accommodate your domain and requirements.
Through world-class consultation, innovative IT solutions and personalized client services, Cavista increases operational efficiency for organizations of all sizes.
Cavista is searching for great talent in Lagos, Nigeria. We are an open, agile environment, where transparent conversation ignites collaboration with a team of great thinkers. In Cavista, everyone freely contributes, ideas override egos, and the best idea always wins.
We embrace new technologies and pride ourselves on sustainable and quality code. In our world, opportunity paired with imagination is limitless and we build what others can only hope to dream. We build the best because we hire only the best! We’ve created an atmosphere allowing you to produce your best work, by catering to the creative.
This is a full-time role and you can work from ANYWHERE.
Job Description
The Senior Operations Manager will manage the daily operations of Cavista. This role will ensure that the business is well-coordinated and productive by managing its processes and coaching its people. The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes.
Responsibilities include but are not limited to:
- Manage daily operations to support the business.
- Collaborate with management in the development of performance goals and long-term operational plans
- Manage operational processes and performance, recommend solutions for improvement
- Implement and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives
- Nurture and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks
- Other duties as assigned
Qualifications
- 8+ years operational experience needed. Healthcare experience is a plus.
- Master’s plus.
- Bachelor’s degree in business administration or related field
- In-depth knowledge of multiple operational functions and principles, including finance, customer service, employee management, etc.
- Proven ability to plan and manage operational process for maximum efficiency and productivity
- Demonstrated ability to solve problems and anticipate customer needs.
- Strong oral and written communication skills.
- Demonstrable proficiency with the Web, Microsoft Outlook, Word, Excel and PowerPoint.
- Desire and ability to work effectively in an entrepreneurial and dynamic environment
- Demonstrated ability to organize, set and implement priorities and manage multiple tasks
- Strong interpersonal and professional skills.
- Team Player, great attitude
Additional Information
Cavista offers even more
- Competitive Compensation.
- 5 - day workweek.
- Flextime.
- Competitive Health Insurance (Employee + Spouse + 4 children).
- Wellness Programs
- Employee Training Programs
- Growth and Development
- Remote working and IT Assets provided for Remote employees
- Mentoring and Counseling
- Referral Bonus
- Work from Anywhere - Flexibility that allows you to work where you are most comfortable, whether at home, at work, or a combination of both