CASES keeps people out of jail and prison by engaging them in effective services that help them achieve success in the community. We specialize in serving youth and young adults and people with behavioral health needs. CASES is a leading New York City provider of alternatives to incarceration, a key solution for a fairer criminal justice system. This is an important time at CASES. New York City is on track to create a smaller, safer, and fairer criminal justice system. Working at CASES is more than a job. It is an opportunity to promote justice for New Yorkers with access to high-quality and evidence-based court services.

All applicants must comply with CASES/NYC's vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine) or submit and gain approval for a Medical or Religious Exemption. Individuals approved for exemption must submit weekly PCR test results.

Reports to: Program Director, Mobile Outreach/Crisis Team

Position Details: 1.0 FTE, Frequent travel to deliver Mobile Outreach/Crisis Team services,

We believe that in-person operations are the best way to serve our clients, both directly and through essential operational support. ​This job requires work in our offices and/or in the community.

• Primarily serve a focus population of CLS-involved individuals living with SED, SMI, and CODs, with an emphasis on residents of Central, East, and West Harlem; the South Bronx; and Washington Heights/Inwood
• Work as part of two-person Mobile Outreach/Crisis Team (MOT) providing primarily in- person services to individuals, families, and groups in their community settings to 1) promote linkage to and engagement/re-engagement in ongoing outpatient mental health treatment and integrated rehabilitative services and 2) crisis counseling and intervention for clients experiencing acute crisis
• Partner with behavioral health specialist in MOT in providing crisis stabilization/de- escalation/containment in a team approach, including to reduce client distress and promote relief from and resolution of acute crisis
• Leverage lived experience and Peer Specialist training and experience to build relationships with clients and their networks of support and support the person's recovery, including through follow-up engagement both in-person and via telehealth
• Provide linkage coordination services (maintaining case records) and follow up with appropriate referrals, with the support of designated program clinicians
• Assist clients with navigating public and nonprofit service systems, including behavioral and medical health, criminal justice, shelter, entitlements, transportation, and housing
• Complete assessments to support client in development of crisis relapse prevention plans
• Complete progress notes in the electronic health record for all services provided
• Work with external stakeholders to achieve positive client outcomes
• Provide services in a strengths-based, recovery-oriented, trauma-informed, and culturally sensitive manner

• Personal experience as a recipient of mental health services, substance use services and/or the criminal legal system
• Willingness to share personal, practical experience, knowledge, and first-hand insight to benefit program enrollees
• Experience working with adults who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal legal system involvement
• Previous use of an electronic health record, Carelogic preferred
• Experience in a multidisciplinary setting and field-based clinical work preferred
• Peer certification preferred
• Fluency in Spanish a plus

Salary: Competitive and commensurate with experience 

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system. Your information will be kept confidential according to EEO guidelines