The mission of CASES is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community.

• We are committed to helping people—regardless of their past choices, present struggles, or future obstacles—to build the capacity and courage to change their lives.

• We tailor our services to each individual’s unique needs, risks, and strengths and believe the most effective programs are evidence-based, family-focused, and trauma-informed.
• We are committed to engaging the community by leveraging partnerships and resources to maximize our clients’ opportunities for success.

Our team:

We recognize that each CASES staff member is critical. We are a team strengthened by our diversity of backgrounds, perspectives, and talents and united by a common purpose.

We are determined to continuously enhance our knowledge and skills, evaluate our results, and learn from our successes and failures.

Our impact on the community:

We believe public safety is best protected through alternatives to incarceration that combine accountability and support with empowerment and opportunity.

We are committed—through continuous innovation and the strategic disruption of ineffective responses to crime, addiction, and mental illness—to creating solutions for some of the city’s most difficult public safety and public health challenges.

Reports To: Team Leader

Location: This position will have a home base of our Harlem office located at 2090 7th avenue. Field work is a large component of the position as services will take place in the community. 

Overview: The NYC Administration for Children’s Services (ACS) has selected CASES to implement the newly-created Mentoring and Advocacy Program (MAAP) for youth involved in, or at high risk for involvement in, the criminal or juvenile justice systems. CASES’ MAAP will serve youth residing in Washington Heights who are referred by ACS from the Family Assessment Program (FAP), the Juvenile Justice Initiative (JJI), or residential placement in Close to Home.
 
MAAP is a one-on-one, community-based mentoring program focused on supporting youth and their families and connecting youth and families to resources in the community. CASES’ Manhattan MAAP is guided by three primary principles related to mentee engagement: 1) Healthy Relationships, which depend on consistent engagement; 2) Interest-building which can promote sustained youth engagement as the young person identifies and works to pursue interests and aspirations; and 3) Civic Engagement, a form of advanced engagement that can empower youth to see themselves as positive agents of change/service in their community.
 
MAAP is scheduled to begin in November 1st 2018 and will serve an active census of 20 youth age 12-21.

Responsibilities for the Resource Coordinator position include:

•    Conducting family resource assessment to understand the needs of the family;
•    Becoming deeply familiar in the resources in the community to ensure families know how to access these resources;
•    Escorting families to appointments;
•    Completing all necessary documentation in a timely manner;
•    Adhering to protocols and policies set by ACS Preventive Services;
•    Providing culturally competent services in accordance with CASES policies and practices;
•    Developing and maintaining strategic alliances with community partners;
•    Participating in weekly team meetings and supervision;
•    Participating in trainings internally and externally;
•    Other duties as assigned by Team Leader
 

•    Experience in benefits assessment, community organizing, family support services;
•    Bilingual (English/Spanish) required;
•    High school diploma or equivalency preferred;
•    We highly value candidates who have faced similar challenges as our youth/families and/or who live/lived in the Washington Heights/Inwood area of Manhattan;
•    A desire to engage with families in a meaningful and supportive way;
•    Some experience engaging youth;
•    Ability to be creative and flexible;
•    Commitment to active youth engagement through collaboration with youth and their families; 

We are looking for some who can demonstrate the following:

•    Flexibility – as this is a new program, there will be adjustments or modification as the program develops. 
•    Time management skills
•    Excellent communication skills: Team members will be in constant communication with families and external partners. 
•    Creativity – Engaging youth and families will require creative approaches. 
•    Collaborative attitude -  This is a team effort and will require collaboration. 

Benefits: Here at CASES we offer benefits that will assist you in making the most of your career and your life. Our programs include health and wellness insurance which is offered through Aetna. A retirement 403(b) plan is held with Principal, education, and training. Additionally, our portable ancillary benefits are offered through Aflac, Legal Shield, and ADP Flexible spending account; which is then deducted through payroll along with commuter benefits, additional short-term disability, cancer, additional income protection, hospitalization coverage, and identity theft protection.

In one document, attach your cover letter and resume in PDF or Word format. No phone calls please. Only applicants selected for interviews will be contacted.

CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position, without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal justice system.Your information will be kept confidential according to EEO guidelines.