Business Analyst – Guidewire Policy Center

Location: Preferred San Antonio, TX, or Plano, TX; remote candidates can also be considered.

Duration: 12 months

Job Summary:

We are looking for a skilled Business Analyst with hands-on experience in Guidewire PolicyCenter to join our P&C Insurance practice. In this role you will bridge the gap between business stakeholders and the technical delivery team — translating complex insurance business requirements into clear, implementable specifications on the Guidewire platform. The position is based in San Antonio or Plano, Texas, with a fully remote working option available for qualified candidates.

Key Responsibilities

Requirements & Analysis

• Elicit, document, and validate business requirements from P&C insurance stakeholders (underwriting, policy ops, product management).
• Translate business needs into detailed functional specifications, user stories, and acceptance criteria for Guidewire PolicyCenter configurations and integrations.
• Conduct gap analysis between current-state processes and target-state Guidewire capabilities.

Guidewire PolicyCenter Configuration

• Collaborate with developers and architects on PolicyCenter configuration including:
  • Product Model (lines of business, coverages, conditions, exclusions)
  • Rating engine and rate tables
  • Workflow and activity configuration
  • Policy issuance, endorsements, cancellations, and renewals
• Support configuration of submission, quote, bind, and issuance workflows across personal and/or commercial lines.
• Review and validate Gosu scripts and configuration against business requirements (authoring not mandatory but ability to read is required).

Project Delivery

• Create and maintain BRDs, FRDs, process flow diagrams, data flow diagrams, use cases, and traceability matrices.
• Participate in Agile/Scrum ceremonies — sprint planning, backlog grooming, stand-ups, demos, and retrospectives.
• Manage and prioritize the product backlog in coordination with the Product Owner.
• Drive UAT planning, test case preparation, defect triage, and sign-off with business users.

Stakeholder Management

• Serve as the primary liaison between business teams, IT delivery teams, and the Guidewire implementation partner.
• Facilitate workshops, JAD sessions, and stakeholder interviews to gather and validate requirements.
• Communicate project status, risks, and issues clearly to both technical and non-technical audiences.

Integration & Data

• Support analysis of PolicyCenter integrations with billing systems, claims, document management, rating engines, and third-party data providers.
• Work with data teams to define data migration requirements and validate conversion data quality.

Qualifications & Experience

Required

• 4 – 5 years of Business Analyst experience in P&C insurance IT projects.
• Minimum 2 – 3 years of direct, hands-on experience with Guidewire PolicyCenter (implementation, upgrade, or configuration projects).
• Strong understanding of P&C insurance lifecycle: quoting, binding, endorsements, renewals, and cancellations.
• Proficiency in writing user stories, acceptance criteria, BRDs, FRDs, and process maps.
• Experience with Agile/Scrum delivery methodology.
• Familiarity with Guidewire Studio, Product Designer, and PolicyCenter data model.
• Working knowledge of integration patterns (REST/SOAP APIs, messaging) as applied to PolicyCenter.
• Strong communication and facilitation skills with both technical teams and business stakeholders.

Preferred

• Experience with Guidewire Cloud Platform (GWCP / Guidewire Cloud).
• Exposure to Guidewire BillingCenter or ClaimCenter for end-to-end insurance suite understanding.
• Familiarity with Gosu scripting language (read/review level).
• Experience with personal lines (auto, home) and/or commercial lines (BOP, GL, WC) in a carrier environment.
• Knowledge of ISO/ACORD data standards.
• Experience with tools such as JIRA, Confluence, Visio, Lucidchart, and MS Azure DevOps.

Relevant Certifications

Possession of one or more of the below certifications is strongly preferred; candidates actively pursuing certification will also be considered.

Certification // Issuing Body // Relevance

• Guidewire Certified System Associate – PolicyCenter //    Guidewire Software // Core platform & product model knowledge
• Guidewire Certified System Professional – PolicyCenter // Guidewire Software // Advanced configuration & integrations
• Guidewire Cloud Platform Badge / Associate // Guidewire Software // Cloud-first delivery on GWCP
• CBAP (Certified Business Analysis Professional) // IIBA     // Enterprise BA best practices & techniques
• CCBA (Certification in Business Analysis) // IIBA // Intermediate BA credential (CBAP pathway)
• PMI-PBA (Professional in Business Analysis) // PMI // Project-aligned BA practices
• Certified Scrum Product Owner (CSPO) // Scrum Alliance // Agile delivery; backlog & story ownership

Education

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
• Master's degree or MBA is a plus.

All your information will be kept confidential according to EEO guidelines.