Burt's Bees Baby offers high-quality organic products for babies and kids, including clothing, bedding and skincare. Our signature 100% organic cotton is known for being super soft and gentle on delicate skin, yet durable through endless washes. Our products are earth-friendly and GOTS certified to meet the highest global standard for organic textiles. Please submit a cover letter in addition to your resume telling us why you'd be the perfect candidate.

Roles & Responsibilities:

• Review the DTC site daily with customer-first mindset; reacting to current business & changing trends
• Work cross-functionally with marketing, and brand creative teams to manage, maintain, and oversee the schedule of product launches and on-site presentation/features
• Partner with marketing to create new features that optimize the site experience, support key merchandising strategies, and increase conversion
• Continually analyze, execute, and provide improvements to the customer experience as it relates to navigation and product listing pages
• Strong understanding and comprehension of competitor landscapes and competitor site capabilities (navigation and filtering offerings from industry leaders)
• Strategize monthly and weekly promotional calendar with team
• Execute daily configuration and promotional changes to the website via Magento.
• Execute the end to end setup of all products for the site, including but not limited to product imagery and product attributes
• Perform QA tasks: website testing, content review etc.
• Compose and execute daily email marketing campaigns and overall strategy
• Partner with customer service team to understand customer feedback and requests for site enhancements, including website challenges and site updates
• Work directly with product copy and product development to communicate accurate fit and style details to customers through the product page.
• Work with 3rd party agencies and partners on project management and daily site maintenance needs and structured project plans
• Use analytics/insights to analyze results of ongoing tests and make informed recommendations for future site improvements
• Keep cross-functional partners informed on category and navigation performance, using site analytics and customer feedback to help inform future development of the website and its content
• Provide seamless customer experience when executing promotional strategies online
• Working knowledge of Google Analytics, Tag Management and A/B testing tools

Qualifications & Requirements:

• 1-2 years of eCommerce experience
• Experience with Magento & Listrak & Google Analytics
• BA/BS
• Possess customer-centric mindset
• Strong process orientation and ability to understand system dependencies is a must
• Bias to action with appreciation of dynamic work environment
• Ability to build and maintain productive cross-functional relationships to drive results in a collaborative way

All your information will be kept confidential according to EEO guidelines.