Night Administrator

  • Full-time

Company Description

A State of the Art Hospital in Multan.

The hospital is designed to provide Quality Healthcare in a ​Safe, Comfortable and Welcoming environment, for the Patients and Staff. This project provides a golden opportunity to the medical professionals to be a part of a world class hospital. 

Job Description

Key Responsibilities:

1. Operational Oversight

Supervise and coordinate hospital operations during night shifts.

• Monitor patient admission, discharge, and transfer processes to ensure timely service delivery.

• Ensure availability of critical resources (beds, equipment, staff) across departments.

• Respond to and resolve operational issues or emergencies in coordination with relevant departments.

2. Staff Coordination

• Act as the administrative authority for staff during night shifts.

• Ensure staff attendance, shift coverage, and address any HR-related concerns.

• Coordinate with nursing supervisors and department heads to manage staffing gaps or critical incidents.

3. Patient Services

• Monitor patient care processes, ensuring comfort, safety, and satisfaction.

• Address patient or family concerns/complaints promptly and escalate when necessary.

• Facilitate communication between patients/families and hospital departments.

4. Compliance and Safety

• Ensure compliance with hospital protocols, infection control, and safety standards.

• Monitor security and fire safety measures, coordinating with security and facility teams.

• Report incidents and ensure appropriate documentation (e.g., incident reports, patient grievances).

5. Reporting and Handover

• Prepare detailed night shift handover reports for day shift management.

• Document all significant events, operational bottlenecks, and action taken.

• Conduct quick audits/checks on key performance areas (e.g., cleanliness, pharmacy supply, ICU occupancy).

Skills and Competencies:

Strong leadership and decision-making skills

• Excellent interpersonal and communication abilities

• Conflict resolution and crisis management

• Ability to multitask under pressure

• Sound understanding of hospital workflows, clinical coordination, and administrative processes

• Proficient in MS Office and Hospital Information Systems (HIS)

Working Conditions:

Night shift-based role, may include weekends and public holidays

• Exposure to hospital environments including emergency and critical care areas

• Must be available for emergency call-ins if required and enforce night-shift protocols.

Qualifications

Qualifications and Experience:

Bachelor’s degree in Healthcare Management, Hospital Administration, Nursing, Medical or related field (Master’s preferred).

• Minimum 3–5 years of hospital operations experience, including supervisory roles.

• Experience working night shifts in a tertiary care hospital is an advantage.