Night Administrator
- Full-time
Company Description
A State of the Art Hospital in Multan.
The hospital is designed to provide Quality Healthcare in a Safe, Comfortable and Welcoming environment, for the Patients and Staff. This project provides a golden opportunity to the medical professionals to be a part of a world class hospital.
Job Description
Key Responsibilities:
1. Operational Oversight
• Supervise and coordinate hospital operations during night shifts.
• Monitor patient admission, discharge, and transfer processes to ensure timely service delivery.
• Ensure availability of critical resources (beds, equipment, staff) across departments.
• Respond to and resolve operational issues or emergencies in coordination with relevant departments.
2. Staff Coordination
• Act as the administrative authority for staff during night shifts.
• Ensure staff attendance, shift coverage, and address any HR-related concerns.
• Coordinate with nursing supervisors and department heads to manage staffing gaps or critical incidents.
3. Patient Services
• Monitor patient care processes, ensuring comfort, safety, and satisfaction.
• Address patient or family concerns/complaints promptly and escalate when necessary.
• Facilitate communication between patients/families and hospital departments.
4. Compliance and Safety
• Ensure compliance with hospital protocols, infection control, and safety standards.
• Monitor security and fire safety measures, coordinating with security and facility teams.
• Report incidents and ensure appropriate documentation (e.g., incident reports, patient grievances).
5. Reporting and Handover
• Prepare detailed night shift handover reports for day shift management.
• Document all significant events, operational bottlenecks, and action taken.
• Conduct quick audits/checks on key performance areas (e.g., cleanliness, pharmacy supply, ICU occupancy).
Skills and Competencies:
• Strong leadership and decision-making skills
• Excellent interpersonal and communication abilities
• Conflict resolution and crisis management
• Ability to multitask under pressure
• Sound understanding of hospital workflows, clinical coordination, and administrative processes
• Proficient in MS Office and Hospital Information Systems (HIS)
Working Conditions:
• Night shift-based role, may include weekends and public holidays
• Exposure to hospital environments including emergency and critical care areas
• Must be available for emergency call-ins if required and enforce night-shift protocols.
Qualifications
Qualifications and Experience:
• Bachelor’s degree in Healthcare Management, Hospital Administration, Nursing, Medical or related field (Master’s preferred).
• Minimum 3–5 years of hospital operations experience, including supervisory roles.
• Experience working night shifts in a tertiary care hospital is an advantage.