Home Health Coordinator

  • Farmington Hills, MI
  • Full-time

Company Description

Brookdale Home Health is a Medicare certified agency providing home healthcare services. We take pride in our strong reputation for furnishing the high quality skilled nursing, rehabilitation and related services that our patients and their families and physicians expect and deserve. We enrich lives every day.

Brookdale. Bringing new life to senior living.

Job Description

Our Home Health Coordinator's are responsible for identifying and/or calling on referral sources, current or potential, to market the Company’s home health care services.

We are looking for a professional with a current book of business in the Southeast Michigan and surrounding area's, Home Health Sales experience and background is a must.

-Demonstrate professional conduct and ethics according to organization policies and procedures. 
-Able to work cooperatively as a member of a team. 
-Establish relationships with referral sources such as physicians, hospitals, long-term care facilities and assisted living facilities. 
-Referral source lists are governed by Company and revised with approval of Division Vice President or other designee. 
-Apprise the Administrator/General Manager or Sales Manager on a predetermined basis of scheduled presentations. 
-Prepare and present presentations of Company’s various home care services to referral sources and follow-up with the referral sources. 
-Educate referral sources on the components of home health care services and explain the interrelation of each of the services to the specific referral sources. 
-Serve as a liaison between the Company and physicians, hospitals, long-term care facilities, assisted living facilities and all other referral sources to identify healthcare needs and assist in meeting those needs through the Company’s various product lines. 
-Communicate frequently with each referral source to ensure that the expectations of the referral source and the needs of the patients are being met. 
-Assist in identifying and resolving any issue, dissatisfaction or problem that the referral source is experiencing with the Company’s various services. 
-Evaluate continually the Company’s marketing strategies and advise management on effective strategies and suggest any changes. 
-Serve as the Company’s representative in the community to promote a positive image of the Company and to promote interest in the Company’s various home health services.
-Work closely with Company staff to coordinate necessary services for patients and to promote communication between staff and the referral source.
-Prescreen patients (when possible) referred by physicians, hospitals, long-term care facilities and assisted living facilities for home health needs, eligibility and status, when referral is contemporaneous with discharge. 
-Serve as a liaison between hospital and nursing facility discharge planners by visiting patients, as requested, to ensure a smooth transition to the patient’s home.
-Maintain knowledge of agency policies and procedures and Medicare regulations applicable to home health care. 
-Deliver plans of care to physician’s offices for signature (as appropriate) and ensure timely return of such plans. 
-Participate in company-sponsored programs and meetings. 
-Performs other duties as assigned by the Administrator/General Manager, Sales Manager or other appropriate supervisory personnel.


Qualifications

High school diploma
Two years college preferred
Marketing or sales Home Care experience essential
Medical Knowledge/Background preferred
Solid computer skills preferred
Excellent analytical, problem-solving and decision-making skills
Excellent organization skills and detail-oriented
Excellent communication skills
Excellent interpersonal skills
Multi-tasked and flexible 
Self-directed and able to work autonomously with minimal supervision
Ability to communicate in English

Additional Information

All your information will be kept confidential according to EEO guidelines.
Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place