Client Project Administrator - CONTRACT (JR1023575)

  • 51 Mercedes Way, Edgewood, NY
  • Contract

Company Description

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.

Job Description

Broadridge is hiring!  We are actively seeking a Client Project Administrator to join in our Deer Park, NY office. In this position you will collaborate with clients, internal colleagues, and external partners to execute and fulfill corporate action distributions to shareholders. You will assist the team and clients through the suite of electronic products and reports the department supports. You will coordinate new client conversions and existing client testing, facilitate compliance documentation updates, execute project deliverables, and provide support to team members. You should strive to be the resident expert and help lead the team by example. You should be dedicated and have a keen eye for detail.

This is an excellent opportunity within our Operations and Client Relations team and a highly visible role. Are you a self-starter who demonstrates strong initiative? Are you highly organized? Do you like a diversified scope of responsibility? If so, we encourage you to read below to learn how you can make an immediate impact within our fast-growing organization.

Responsibilities:

  • Act as member of an operations team that provides corporate action support to over 150 bank/broker clients
  • Execute mailings based on issuer requirement and custodial participation expectations
  • Monitor the effectiveness of systems, policies and procedures and make appropriate recommendations to ensure daily operations are efficient
  • Have a logical approach to gathering data and analyzing it to solve client inquiries
  • Act as the front line; supporting members of the team and management to maintain and grow our client base
  • Participate on a team as a client advocate and interfaces between all departments
  • Strive to become a role model to other associates in consistent implementation of standard methodologies with regards to client interactions and departmental procedures
  • Participate in ongoing projects, including drafting written requirements or procedures as requested
  • Research and respond, in a timely manner, to requests from clients or associates regarding their needs and interests
  • Partner internally, as well as with other departments, to continually add efficiency to the day to day processes
  • Develop favorable client relationships in order to identify additional service needs and ensure client happiness
  • Facilitate support of business continuity testing and documentation
  • Participate in client meetings, product demos, and business reviews on and off site to build stronger business relationships

 

Qualifications:

  • Possess 2+ years' experience in a senior client relations/project management role or equivalent
  • BA/BS degree preferred and/or equivalent work experience
  • Previous experience in a Corporate Actions / Reorg environment would be a BONUS
  • Excellent written and verbal communication/interpersonal skills
  • Excellent negotiation and analytical skills
  • Ability to prioritize effectively, multitask, and manage time appropriately with keen attention to detail
  • Proficiency in Microsoft Office Suite
  • Ability to work well independently as well as part of a team

#LI-AH1

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or any other protected status. "Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation in the event you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request a reasonable accommodation(s) by calling 888-237-7769 or by sending an email to [email protected]
Privacy Policy