Operations Document Administrator (Contract) (JR1023399)

  • 2601 14th Avenue, Markham, Canada
  • Employees can work remotely
  • Contract

Company Description

Broadridge Financial Solutions, Inc. (BR), a $4 billion global Fintech leader and part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. At Broadridge, we do well by doing good. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by powering investing, governance, and communications for our clients, their customers, and the financial services industry.

Job Description

The Operations Document Administrator will be responsible for supporting ICS- CPS in providing high standards of delivery for Smart and Private Library process, Summit, Enhanced Packaging, Control # look ups, ETF and Consents and Fulfillment and co-ordination and support of production jobs in a timely manner.

Key Job Functions/Responsibilities

  • Ensure a timely response to all internal requests for Private Library submissions according to specified time frames
  • Maintain and update Private Library spreadsheets
  • Load all Private Library documents into Smart Library using a web based program
  • Segment Prospectus and Prospectus related documents on a daily basis using a web-based program
  • Review, sort, and forward Smart Library spreadsheets with notation of any issues to Operations Team on a weekly basis
  • Ensure all Summit materials handling and delivery are Co-ordinated to support production fulfillment
  • Ensure all delivery requirements to support Enhanced packaging are completed and in place to support production
  • ETF Consent and Fulfillment Jobs
  • Support the C&PS team with requirements related to production fulfillment and delivery
  • Work with outside partners and vendors to ensure all delivery of production related items is completed, tracked and delivered in a timely manner
  • Work with internal and external resources to ensure World Class delivery.
  • Complete special reports as assigned.
  • Other duties as assigned.



  • High School diploma or equivalent
  • College Diploma in Business Administration is an asset
  • Mutual Funds, SEDAR and Fund-SERV knowledge an asset


  • Minimum 2 years of Client Service experience.
  • Previous experience as an Administrative Assistant, Coordinator, or Project Assistant is an asset


  • Excellent communication skills (oral and written)
  • Strong interpersonal skills, decision making skills, and attention to detail


  • Windows environment.
  • Computer literate in current software such as MS Office with proficiency in Outlook, Excel, and Word

Additional Information

Any offer of employment will be conditional upon a background check, including a criminal check.

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