UX Designer (JR1003930)

  • 1155 Long Island Ave, Edgewood, NY 11717, USA
  • Full-time

Company Description

Broadridge, a global fintech leader with over $4 billion in revenue, provides communications, technology, data, and analytics. We help drive business transformation for our clients with solutions for enriching client engagement, navigating risk, optimizing efficiency, and generating revenue growth. Broadridge employs over 10,000 full-time associates globally with a significant presence in North America, Europe, and Asia. Please visit our website at www.broadridge.com to learn more.

Job Description

Through discovery, analysis, and design workshops, our UX Designer will help develop, structure, streamline, and track creative projects, as we continue to grow. Broadridge Digital builds communications for retail financial services clients through an omni-channel approach (email/web/print/mobile). Success in this role requires an empathetic approach to problem solving built on positive relationship and facilitation skills, paired with creativity and technical expertise. You will act as a key relationship associate with our client, as well as internal partners, and will be responsible for the business and creative goals of the project. We offer a fast-paced, creative work culture while valuing work/life balance.

  • You will guide web-based and print products through various stages of product lifecycles
  • Use consultative techniques to capture requirements, assess client needs, as well as lead due diligence and workshops
  • Conceptualize, develop, execute, and maintain design concepts throughout all phases of a project
  • You will coordinate and facilitate working group meetings including post-meeting actions and follow-ups
  • Use business partners, as necessary, to build coordinated solutions and value prop
  • You'll partner with other designers, program managers, Marketing, Digital Strategy and business units to deliver high-quality experiences from concept stage through launch
  • May present creative strategies and concepts to clients, both internally and externally
  • Interpret customer requirements to deliver engaging, innovative, and immersive user solutions and experiences

Qualifications:

  • 3+ years in the field of interaction design, information architecture, or user experience.
  • Highly proficient in Microsoft Office and creative design & prototyping tools (Sketch is a must have, and InVision, Marvel are a plus)
  • Digital customer experience is required; additional experience with print preferred
  • Creative thinker with excellent storytelling/presentation skills and an ability to articulate and discuss your design decisions with clients and partners
  • Customer-facing professional with ability to support sales process, develop project estimates and communicate design priorities
  • Experience with customer communication redesign taking communications projects from strategy through detailed specification
  • Ability to communicate with technical teams to capture information and validate design concepts
  • Domain expertise with data and regulatory requirements of financial services or healthcare applications is helpful
  • Collaborates in building client relationships by participating in market research, presenting creative internally and externally, and making contributions to strategic and tactical development
  • Proven success in multi-tasking and delivering viable solutions in a fast-paced environment
  • Confirmed expertise in time and project management

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Click here to view the "EEO is the Law" poster.

“Our Associate Matter, Everyone Benefits from Diversity & Inclusion, Diverse & Inclusive Teams Drive Growth.”

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