Memory Support Dietary Aide - Full-Time (BM#738 and BM#739)

  • 13801 York Rd, Cockeysville, MD 21030, USA
  • Full-time

Company Description

Join our caring and compassionate team that make up the fabric of our community. As part of the Quaker values Broadmead appreciates the contribution of every individual employee. To reflect this, Broadmead offers competitive wages and generous benefits including health insurance, dental insurance, vision insurance, paid leave, and retirement plans.

Job Description

This is a Full-Time position (40 hrs.) - Day(s) of the week every other weekend. 11:00am-7:30pm

Under the close supervision of the Dietary Manager, incumbent is responsible for creating an enjoyable dining experience for our residents and their guests. Follows established order and style of serving in the HCU Dining Room.

Essential Duties:


  1. Must be familiar with modified diets.

  2. Is involved in ensuring the nutritional adequacy through serving food as indicated on modified diets, as well as providing feedback from residents to the Dietary Manager and Dietician, on nutritional problems.

  3. Follows all safety and sanitation rules and regulations.

  4. Modifies food consistency to meet individual needs.

  5. Trains new employees as instructed.

  6. Attends all in-service training to ensure that all rules and regulations are being followed.

  7. Will be an active part in revising and implementing rules and new regulations as they come into play.

  8. Responsible for cleaning, bussing and resetting of dishes.

  9. Maintains a clean, neat appearance.

  10. Assist residents with seating and satisfactory handling of situations as they arise.

  11. Perform additional tray line duties and projects as assigned by lead dietary aide or supervisor.

  12. Ensure the dining experience is pleasant and enjoyable through cheerful behavior and by properly following established procedures for style and order of service.

  13. Ensuring that nutritional adequacy is provided by following established procedures and providing appropriate feedback to supervisor.

  14. Follows all Federal, State and County regulations and codes regarding food - procedures and sanitation by following established guidelines.

  15. Ensures that the training duties provide new servers with optimum skills and knowledge in order to perform in the Health Care Dining Room and reinforces those skills.

  16. Ensures that we meet county and state regulations as reflected in inspections.

  17. Ensures that special diets are served in accordance to their prescribed diet including fluids.

  18. Responsible for meal accuracy prior to delivery.

  19. Monitor all resident food likes and dislikes, Reports observed problems with chewing or swallowing to the supervisor or dietitian.

  20. Communicate pertinent information daily to the supervisor or dietitian

  21. Ensure proper food service handling.

  22. Performs other duties as assigned. Accountable for promoting internal customer service.

  23. Abide by the organization’s code of conduct in the performance of their duties

  24. Ensure residents nourishments are prepared and served at appointed time

  25. Perform other related duties as required


  • Basic knowledge of proper dining room service, sanitation, and safety procedures.

  • Possess the ability to follow instruction, work well with others, and maintain a good rapport with residents.

  • Possess the ability to cope with the extensive needs of the older adults with, ie., physical handicap and/or varying degrees of disorientation.

  • Must be able to work independently.

  • Possess the ability to follow instructions and complete tasks with sufficient timing.

  • Possess the ability to follow the directions of Dietician and Nursing Management.

  • Possess the ability to perform well during state and county inspections.

  • General knowledge of alterations of food.

  • Knows proper OBRA regulations to maintain sanitation of the kitchen.

  • Successful completion of an 8 hrs. Dementia program (Broadmead offers this course)

  • Successful completion of a CPR class (Broadmead offers this course)

  • Has basic knowledge of HACCP (Prefered).

  • Has general knowledge of Universal Precautions.

  • Has general knowledge of OSHA regulation.

  • Must know the difference in modified diets.

Problem Solving:

  • Must have the latitude to individualize each resident’s needs

  • Covered by standard policies and procedures.

  • Refers customer complaints to supervisor.

Additional Information

Problem Solving:

  • Has latitude to deal with some problems.

  • Confers with supervisor on unusual problems.

Dependability and Initiative Expectations

  • Reports to work each day on time and as scheduled.

  • Participates in appropriate in-service education, meeting State in-service requirements.

  • Actively participates in required meetings, arriving on time unless prior arrangements have been made.

  • Takes initiative in performing job as evidenced by offering new ideas solutions, informing supervisor of potential problems/hazards, using time, equipment, and supplies efficiently, assuming extra duties willingly, and participating in educational programs to keep abreast of new developments, procedures, and technologies.

  • Complies with organization’s policies and procedures.

Customer Service Expectations

  • Agrees to abide by the CSI (Customer Service Initiative) guidelines as outlined in the CSI Training Program.

Corporate Compliance Expectations

  • Agrees to abide by the Standard of Community Excellence during my employment at Broadmead.

  • Responsible for reporting any alleged or suspected violation of the Standards of Community Excellence.

  • Adheres to the Organizations Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities to perform each duty proficiently. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.

The Level of access to residents’ medical information will be determined based on the duties of their job and the employees will be trained on appropriate security levels.