Heavy Duty Cleaner/Custodian (Floor Technician)- Full-Time (BM#540)

  • 13801 York Rd, Cockeysville, MD 21030, USA
  • Full-time

Company Description

Join our caring and compassionate team that make up the fabric of our community. As part of the Quaker values Broadmead appreciates the contribution of every individual employee. To reflect this, Broadmead offers competitive wages and generous benefits including health insurance, dental insurance, vision insurance, paid leave, and retirement plans.

Job Description

This is a Full-Time position. Monday- Friday and every 4th weekend:

Hours: 2:30pm - 11:00pm

Experience with Floors a plus!!!

Under the direct supervision of the Team Lead and Director, incumbent is responsible for trash and soiled linen collection through the garden homes and skilled care areas.  Works directly with the Laundry Room personnel for proper retrieval of soiled linens and delivery of clean ones in a timely manner.  Is responsible for cleaning common area spaces in the Community Center and Holly House and for cleaning and maintaining office spaces and guest rooms.  The specific schedule of rotation through the Community Center will be assigned by the Team Lead and/or Director.

Essential Duties:

  • Accountable for quick and proper responses to emergency situations in the Community Building and surrounding areas.

  • Accountable for following properly all safety and sanitation regulations and departmental practices.

  • Maintains all carpets and floor surfaces in assigned areas in a clean, sanitary and attractive condition through carefully and properly following established procedures, schedules and Supervisor’s instructions.

  • Maintains all equipment in good working order.  Is responsible for communicating any problem with equipment to Supervisor or Manager.

  • Keeps Community center clean and cleans all offices and public areas according to procedure and schedule.

  • Cleans guest rooms in Holly House daily and prepares for next guests when turnover occurs.

  • Assists during resident garden home transitions ensuring that home meets new move in standards for housekeeping.

  • Moves heavy furniture as requested.

  • Responsible for collection of all trash and recyclables and proper storage and distribution of same.

  • Participates in heavy lifting assistance for Home Management Associates and participates during heavier Spring cleaning schedules for residents.

  • Works weekend schedule based on assigned shifts and will work on skilled care units or community center during weekend coverage and complete duties as assigned to those areas.

  • Adheres to all regulations as they pertain to skilled care units and independent living procedures and regulations.

  • Accountable for attending in-service training, web training (Relias) and any other training as designated by the department and for keeping mandatory training up to date.

  • Accountable for reporting to work during emergency situations and staying on site as may be requested by Team Lead or Director.

  • Performing other duties as assigned.



  • General knowledge of housekeeping duties in assigned areas of responsibility.

  • Basic knowledge of the safe operation and proper use of housekeeping machinery, tools, chemicals, supplies and equipment.

  • Must have the ability to read, write and understand instructions. 

  • Must have a minimum of one year experience in floor maintenance and one year experience in housekeeping.

  • Must be able to walk and stand for long periods of time.

  • Must be able to properly lift 50 pounds or more.

  • Must be able to work independently and assess issues and act on them appropriately.

  • Must be able to bend, stoop, kneel, stretch and lift a minimum of 50 pounds

  • Must maintain a neat and professional appearance at all times.

  • Must be familiar with isolation procedures for all skilled care areas.

  • Must have the ability to maintain confidentiality of all resident care information and assure residents’ rights and privacy are protected at all times.

  • Must interact with residents, co-workers and visitors in a professional and friendly manner.


Additional Information

Dependability and Initiative Expectations

  • Reports to work each day on time and as scheduled.

  • Participates in appropriate in-service education, meeting State in-service requirements.

  • Actively participates in required meetings, arriving on time unless prior arrangements have been made.

  • Takes initiative in performing job as evidenced by offering new ideas, solutions, informing supervisor of potential problems/hazards, using time, equipment and supplies efficiently, assuming extra duties willingly and participating in educational programs to keep abreast of new developments, procedures and technologies.

  • Complies with organization’s policies and procedures.

Customer Service Expectations

  • Agrees to abide by customer service guidelines as established by Broadmead.

Corporate Compliance Expectations

  •  Agrees to abide by the Standard of Community Excellence during employment at Broadmead.
  • Responsible for reporting any alleged or suspected violation of the Standards of Community Excellence.

  • Adheres to the Organizations Policies and Procedures covering privacy and security in compliance with HIPAA regulations

Lifestyle Program Expectations

  • You are committed to caring for the whole person, body, mind and spirit.

  • You embrace the resident lifestyle philosophy with the residents, their families and those with whom you work.

  • You recognize that your work makes a difference in the lives of those with whom you care.

  • You realize that those with whom you care depend on you.

  • You are committed to working as a team player.

    All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Requirements are representative of minimum levels of knowledge, skills, and/or abilities.  To perform this job successfully, the incumbent will possess the abilities to perform each duty proficiently.  This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

    The level of access to residents’ medical information will be determined based on the duties of their job and the employees will be trained on appropriate security levels.