Technical Support / Programmer

  • Full-time

Job Description

 

 

Our software team in Cluj keeps on growing, just like Bringme itself.

 

You'll be joining our still-expanding Romanian team as we’re setting up our software support team, a great challenge for an ambitious technical support / programmer like you. Our offices are located in Cluj, where a team of 16 are already working on development and QA.

Technical Support / Programmer 

is a role that

combines 2nd-line support with development

With our ambitions in mind, our colleagues in this department have the option to grow and steer their career path towards the role of developer.

 

That means plenty of perspective!

 

Your responsibilities will be:

  • Maintain a high availability level for the applications
  • Provide 2nd-line technical support; assist in and/or resolve any production incidents in order to re-establish the service as quickly as possible
  • Taking ownership of technical issues, and working with our Development group to resolve advanced issues when necessary
  • Control and test technical/infrastructure operations on production (Infrastructure, Disaster Recovery tests)
  • Relationships management with Infrastructure teams

You'll report to our Software Manager in Cluj.

You and the team will travel to Belgium about twice a year. The Belgian development team will of course also visit Cluj.

Qualifications

What are we looking for?

  • Minimum Bachelor's Degree in Computer Science
  • Proficiency in spoken English
  • Experience in direct communication/client site cooperation
  • Team-player attitude

Required technical skills:

  • Good knowledge of MS SQL Server (querying, profiling)
  • Experience with Zendesk or similar ticketing system
  • Knowledge of Microsoft .NET C#, Web services (WCF, ASP.NET Web API) is a plus
  • Knowledge of Microsoft Azure cloud platform is a plus

In return you’ll get flexible working hours, 24 days off per year and you'll be working in a swanky office in the centre of Cluj. Let's not forget the meal vouchers, training sessions, pension plan, medical plan, and sports subscription: a complete package for you, one of the best talents out there.