At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Collaborate with business leads and architects in understanding the business needs and subsequently design digital experience technologies accordingly. Analyze business and user needs and requirements to determine feasibility of design within time and cost constraints. Collaborate with internal peer teams to design roadmaps and ensure end-to-end robustness and scalability of code. Identify the coding standards to be leveraged in the development process and build consensus, and align with peer engineering, product, and business teams on solution development and implementation. Create functional strategies and specific objectives and subsequently ensure policies and procedures support the digital experience infrastructure. Oversee architecture and digital experience technology development, particularly in customer sales, ordering functionalities, and billing processes. Define standards and guidelines and best practices to maintain code quality, as well adopt Agile, DevOps and other enablers to improve the effectiveness of project delivery. Work with business partners to build real time sales/marketing campaigns for solving problems such as improving conversion rate and overall customer satisfaction. Create a variety of models and diagrams showing proposed digital experience design for our platforms. Execute data modeling and performance analysis to drive digital experience system enhancements and productivity. Create documents related to system architecture, design steps, integration processes, and testing procedures. Support day-to-day digital experience operations inclusive of guiding others to assess system usage trends and identifying potential performance constraints with digital designs; assisting developers, testers, and support personnel to enhance, support, and maintain the digital experience architecture; and driving the addition of features to the digital experience architecture based on business and user needs. Maintain consistent and effective use of style guidelines and UI components. Partner with quality assurance team to resolve defects to ensure superior user experience. Implement system testing, evaluate results, and engage with business partners and peers to identify the opportunities to improve digital experience and user experience. Tracks industry trends and leverage data to drive innovation and solution excellence across various functional domains, as well as conduct market research to ensure that our technology operates in line with direct competitors.  Position will be headquartered in Charlotte, NC, and allows for telecommuting from various unanticipated worksites throughout the United States.

WHAT IT TAKES TO CATCH OUR EYE:

Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronic Engineering or related field, plus five (5) years post-baccalaureate experience as a Systems Engineer, or related role in the telecommunications industry. Experience must include executing end-to-end UI/Web application architecture and design using JavaScript, JQuery, Angular and React frameworks, JSON, Java, UNIX, XML, Oracle database and Jenkins; designing and developing Angular and React reusable components, and implementing designs prepared using requirements specification; designing and developing Microservices architecture for backend interactions, designing backend tables, and fine-tuning SQL queries to achieve optimal user experience; and implementing CI/CD pipelines in order to automate build and deployments.

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice